Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with their purchases, answer inquiries, and ensure a pleasant shopping experience. This position requires strong communication skills and the ability to handle transactions accurately.
Duties
- Greet customers warmly and provide assistance with their shopping needs.
- Process transactions efficiently using the Point of Sale (POS) system.
- Handle cash, credit, and debit transactions while ensuring accuracy in cash handling.
- Maintain knowledge of current promotions, sales, and product offerings to effectively sell and upsell items.
- Assist in stocking shelves and organizing merchandise to enhance the retail environment.
- Supervise junior staff members as needed, ensuring adherence to company policies and procedures.
- Address customer inquiries and resolve issues promptly with excellent phone etiquette.
- Collaborate with team members to achieve sales goals and maintain a positive store atmosphere.
Qualifications
- Previous experience in customer service or retail sales is preferred but not required.
- Strong communication skills with the ability to engage effectively with customers.
- Experience with cash handling and familiarity with POS systems is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn new skills are essential for success in this role.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team today and contribute to creating a welcoming shopping experience for all customers!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person