Concession / Food & Beverage Manager at Cornerstone CFCU Arena

Cornerstone CFCU Arena
$18 - $21 an hour
Niagara County, New York
Full time
2 days ago
Benefits:
  • Bonus based on performance
  • Paid time off

Cornerstone CFCU Arena

Job Title: Concession / Food & Beverage Manager
Location: Cornerstone Ice Arena, Lockport, NY
Reports To: General Manager
Employment Type: Full-Time Hourly
Compensation & Benefits: $18.00/hour - $21.00/hour. Commensurate with qualifications and experience. Includes a competitive benefits package and performance-based incentives.


Position Summary:

The Cornerstone Ice Arena in Lockport, NY, a premier ice arena and multi-sport facility, is seeking an experienced and driven Concession / Food & Beverage Manager to oversee the planning, execution, and success of all food and beverage operations. This individual will play a key role in shaping the guest experience by delivering quality food options, efficient service, and a clean, welcoming environment that caters to families, athletes, and visitors of all ages.


Key Responsibilities:

  • Concession Operations Management:
    Oversee day-to-day food and beverage operations, ensuring consistent service, cleanliness, and efficiency during games, programs, tournaments/events, practices and public skate times.
  • Menu Planning & Pricing:
    Develop and maintain a menu that appeals to youth and adult guests while maximizing profitability. Source products, determine pricing, and ensure high-quality presentation and service.
  • Team Leadership:
    Recruit, train, and schedule a team of part-time and seasonal employees. Provide hands-on leadership, coaching, and support to maintain high service standards and a positive work environment.
  • Health & Safety Compliance:
    Ensure adherence to all local and state health codes, food handling guidelines, and safety regulations. Conduct regular cleaning and maintenance checks and ensure staff follow all sanitation procedures.
  • Inventory & Vendor Management:
    Maintain adequate stock levels through proactive ordering, accurate inventory tracking, and vendor coordination. Manage product receiving, storage, and rotation to minimize waste and loss.
  • Financial Management:
    Monitor sales, labor, and cost of goods sold (COGS). Use data and reports to make informed decisions, control costs, and improve profitability. Ensure accurate POS operation and cash handling procedures.
  • Event Support & Coordination:
    Work closely with the events and operations team to prepare for tournaments, camps, and special events, ensuring food and beverage needs are met for large crowds and varying schedules.

Qualifications:

  • Bachelor's degree; OR four years of experience in food and beverage management.
  • Valid food safety certification (ServSafe or equivalent) or willingness to obtain upon hire.
  • Strong communication, organizational, and leadership skills.
  • Customer-first mindset with a passion for providing a great experience to families, athletes, and guests.
  • Proficiency in POS systems, inventory tracking, and basic financial reporting.
  • Availability to work flexible hours, including nights, weekends, and holidays, based on the facility's event schedule.

How to Apply: To be considered, please submit your cover letter, resume, and a list of three professional references.
Apply
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