GENERAL DESCRIPTION / PRIMARY PURPOSE
Reporting to the Regional Ops Manager, the Contract Manager oversees the activities and administration of all aspects of the contractual agreement at the site. With an emphasis on Quality Control measures, the responsibilities of this position encompass the deployment of work and work schedules, acting as the single point of contact for the customer, ensuring all service demands and objectives are met, and complying with all safety practices and standards. The Contract Manager is responsible for the fiscal management of the contract as well as the responsibility to ensure responsiveness and outstanding performance on any matter pertaining to work on the project.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION
- Planning, organizing, and executing scope of project within budgeted guidelines, including obtaining/coordinating staffing and other resources to achieve deliverables
- Manage day-to-day operational needs based on project scope and customer demand
- Establish procedures and policies for efficient use of manpower and materials
- Accountable for reaching established corporate objectives including productivity, customer service, financial measurements and safety
- Responsible for employee related duties including: staffing, employee development efforts, performance evaluations, and disciplinary issues
- Oversee and implement quality control measures for the project
- Identify, address and resolve project-related issues
- Track project milestones and deliverables
- Assess cost effectiveness of products, projects or services, track actual costs relative to bids as the project develops and preparation of related reports/documents
- Consult with clients, vendors, and personnel in other departments or construction foremen to discuss and formulate estimates and resolve issues
- Prepare estimates used in selecting vendors or subcontractors, as well as those used by management for purposes such as planning, organizing, and scheduling work
- Conduct weekly/monthly meetings on safety related topics and practices, documenting attendance
- Ensure proper display of safety placards, posters, and related materials
- Oversee the updating of safety manuals and regulations as needed
- Confirm employees' adherence to safe work practices, guidelines, and policies including the wearing of personal protective equipment (PPE)
- Deliver/coordinate training and maintain accurate records of course completion
- Any and all other duties assigned by the Regional Ops Manager
JOB SPECIFIC COMPETENCIES
- EXPERIENCE: Minimum of 5 years management experience in maintenance and operation of facilities and utilities.
- SKILLS:
- Must have good communication skills, have the ability to read, write, speak, and understand English
- Working knowledge of CMMS Maintenance program
- Excellent customer service skills
- Proficiency in Microsoft Products, Outlook, Word, Excel, and PowerPoint
- Ability to adapt to changing work conditions
ADDITIONAL:- Hands-on ability to work in a team-oriented environment
- Comply with all policies, safety guidelines, and procedures; follow all contract specifications and maintain compliance
- Must have a government security clearance or ability to obtain upon hire
EDUCATION AND CERTIFICATION
- AS/BS degree in Business Management or related field preferred; equivalent work experience considered
- Valid Driver's License
PHYSICAL REQUIREMENTS
The work environment, while generally hazard free, may include some exposure to dust and varying temperatures. This work is primarily in an office environment where the ability to sit and stand for extended periods may be required. Sufficient mobility to conduct office work such as computer entry is required which includes finger and hand dexterity and fine coordination. Light to moderate physical effort is required while performing operations such as inspections and hands-on guidance and training. Requires occasional bending, stooping, reaching, twisting, kneeling, and ability to lift, carry, push, and/or pull light to moderate weight up to 40 lbs.
WORK HOUR REQUIREMENT
This position is full- time (40 hours per week) and may include extended hours and work on weekends; requires 24/7 availability. The Project Manager must be available during normal duty hours within 30 minutes to meet on the installation with government personnel to discuss problem areas. After normal duty hours, the manager shall be available within one hour.
ESSENTIAL PERSONNEL
This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.
Satellite Services, Inc. is an Affirmative Action/Equal Employment Opportunity Employer. We are committed to utilizing recruitment efforts to ensure reasonable accommodations for individuals protected by the Rehabilitation Act, the Vietnam Veteran's Readjustment Act, and Title VII of the Americans with Disabilities Act.