Customer Service Agent

Worxweb Solutions
Boca Raton, Florida
1 day ago
Grow Your Career with a Leading Health Insurance Agency

Worxweb Solutions is proud to connect talented individuals with dynamic opportunities that offer stability, growth, and long-term success. We are currently hiring a dedicated and driven Customer Service Agent to join a fast-paced, client-focused team in the health insurance sector. This is a fantastic opportunity to develop your skills and thrive in a professional environment that values hard work and results.

Position:

Customer Service Agent – U65 Health Insurance

Location:

Boca Raton, FL

Hours:

Monday to Friday, 9:00 AM – 6:00 PM

About Our Client

Our client is a well-established health insurance provider specializing in Under 65 (U65) individual plans. They are known for delivering personalized service, expert guidance, and cost-effective coverage solutions to their customers. Their Boca Raton office is a high-energy workplace where collaboration and performance are rewarded.

Key Responsibilities:

  • Handle inbound and outbound customer service calls
  • Assist clients with policy inquiries, plan explanations, and coverage options
  • Process applications and update client information accurately
  • Follow up with leads and maintain customer records in the CRM
  • Collaborate with the sales team to ensure seamless service
  • Deliver exceptional service while meeting daily performance goals

Requirements:

  • Prior customer service or call center experience preferred
  • Strong communication and interpersonal skills
  • Knowledge of health insurance products (U65 plans) is a plus
  • Ability to learn quickly and work efficiently in a fast-paced environment
  • Reliable attendance and punctuality
  • High school diploma or equivalent

Compensation & Growth:

  • Weekly base pay of $800
  • Bonus opportunities based on performance
  • Ongoing training and professional development
  • Clear path for advancement within the organization
  • Supportive team culture with performance-driven incentives

Join a Team That Values You

This is more than just a job — it’s a stepping stone to a rewarding career in the insurance industry. Our client is committed to providing the tools, support, and environment you need to succeed.

How to Apply:

To be considered for this position, please submit your updated resume through Indeed. Qualified candidates will be contacted promptly for a confidential interview.

Apply
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