Are you a visionary leader ready to drive transformative change across a dynamic behavioral health organization? RBHA is seeking an exceptional Director of Strategic Operations to lead high-impact initiatives that shape the future of care and organizational excellence.
General Definition of Work
The Director of Strategic Operations provides high-level leadership in the planning, execution, and evaluation of cross-agency strategic initiatives aligned with organizational priorities. This role leads the implementation and coordination of strategic initiatives and change efforts in alignment with organizational priorities. Serves as a strategic partner with executive leadership and key stakeholders to ensure cohesive execution and measurable impact. This position requires a consulting-style problem-solving mindset, high emotional intelligence, and the ability to influence without direct authority. This role plays a central role in shaping outcomes, enabling change, and accelerating organizational performance and readiness.
Essential Functions
- Serve as a senior advisor to the CEO, helping to drive execution of strategic priorities and system-wide improvement efforts.
- Manage cross-functional execution by providing structure and alignment in fast-moving environments, managing scope and timeline while ensuring forward momentum.
- Support the ELT Committee Chairs in coordinating and overseeing high-priority, cross-departmental projects.
- Develop and implement systems to monitor progress on organizational KPIs and strategic initiatives.
- Frame and solve complex problems clarifying ambiguous challenges, define objectives, and create actionable execution plans from inception to completion.
- Partner with ELT members to align operational plans with agency goals, ensuring cohesion across divisions.
- Coordinate and prepare high-level reports, dashboards, and presentations for internal and external stakeholders, including the Board of Directors and funders.
- Drive accountability and transparency by communicating clearly across levels of organization.
- Foster ownership and results by promoting shared accountability while owning delivery timelines, executive expectations, and success.
- Champion of culture of excellence by encouraging transparency, collaboration, and high standards in execution across all teams and initiatives.
- Monitor changes and the priorities of state-level and local key stakeholders to support organizational readiness for audits, funding reviews, or state-level performance assessments.
- Assist the CEO and ELT to strengthen organizational credibility with key stakeholders and funders.