Reports to: Co-Director of DV Interventions
Supervises: Intake Coordinator/Program Assistant and Group Facilitators
Summary: Coordinates client participation, the compliance of group facilitators, resolution of challenges as well as reporting to referral sources and JB-CSSD.
Duties and Responsibilities:
Effective coordination/management of New London/Norwich DV Explore/DV Intervention program from referrals to discharges.
Responsible for overseeing and monitoring CDCS data audits for your location.
Responsible for providing client information to JB-CSSD as requested.
Maintains program files. Sends communications to courts, probation, parole and clients. Tracks client attendance (collects referrals, enters CDCS data, sends out client letters, coordinates group placement, sends discharge paperwork to referral sources, communicates any absences or start issues to referral source and fields questions.) Collects program client surveys and complete monthly billing for contracts. Manages all timely invoicing. Responsible for incoming calls and maintaining clinical files.
Completes weekly data entry, sends out client letters and makes reminder calls of group start dates. Maintains good rapport with referral sources: (Family services, state attorneys, etc.), program staff and program clients. Provides client status reports to court. Collects client referrals and fees.
Oversees the coordination of the engagement for intakes, phone calls and wait lists. Communicates client attendance at intakes to the referral source. Ensures that all referrals are followed up on and monitored until the client begins programming. Ensures that all referrals and class assignments are completed, in a timely fashion, inputted into CDCS and that clients have been screened properly before starting group. Facilitates groups as assigned. Secures coverage when needed for groups and will fill in as a facilitator (with qualifying credentials,) in the face of unexpected absences of staff.
Will conduct intakes when faced with a heavy flow of referrals. All other duties as assigned by the Co-Director of DV Interventions.
Education: Bachelor’s degree/Master’s degree preferred in the Social Service/Criminal Justice Field. Knowledge of the CT criminal justice system and area programs and resources and working relationships with area providers are all desirable. Bilingual is a plus
About Us
Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four service lines; Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute, are recognized for their effectiveness and contributions to this important work.
- Community Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes.
- Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs.
- Behavioral Health (BH) has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities. BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs.
- The Crime and Justice Institute (CJI) is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice. CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice.
Our vision is to be an organization that demonstrates its commitment to eradicating systemic racism and other forms of oppression. We will hold each other accountable in addressing the norms and practices that advantage few and harm many.
CRJ provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. CRJ complies with applicable state and local laws governing non-discrimination in employment in every state in which CRJ has locations.