Overview:
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
CRSTYN
PURPOSE STATEMENT:
Create and manage the research and quality control program. Distribute clinical surveys to patients and retrieve and interpret the data for quality control, marketing and clinical departments.
Responsibilities:
ESSENTIAL FUNCTIONS:
- Track all the client admissions and discharges.
- For continuity of data, the coordinator will track the patients’ progress in treatment in order to administer surveys in a timely matter.
- Serve as a point person for outside agencies regarding progress and overall performance and success.
- Prepare results for presentations for internal and external purposes.
- Send follow up surveys information at the necessary duration of treatment.
- Ensure all necessary paperwork is completed accurately and flag any error or alarming information to the proper sources.
- Ensure that treatment teams have provided the proper consents and documentation- follow up with teams if necessary.
- Collect data and process results in SPSS system and RedCap.
- Participate in continued education to keep abreast of clinical and technical information related to position.
- Create and establish measures used towards identified populations in collaboration with medical and executive leadership.
- Coordinate and organize data for any collaboration on research or publication projects.
- Run and analyze outcomes and satisfaction data to present to leadership. Collaborate with leadership to effectively utilize data to inform performance improvement initiatives.
- Create and disseminate any forms or agreements that outline the use and specification of data.
- Assist in the coordination of alumni relations activities and communications. Establish a relationship to serve as point person for discharged patients’ communications and feedback.
- Organize and lead all community support and alumni support groups.
- Demonstrate commitment to advancing professional skills and development through attendance of internal and external training.
- Demonstrate professional conduct, concern, respect and compassion toward all patients, families, co-workers and the public as a representative of McCallum Place.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s degree. Master’s degree preferred.
- Valid driver’s license
- Minimum three months experience working with individuals in marketing/business development position.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
NA
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
CRSTYN
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