Front Desk Agent

Armadillo Hotel
$14 - $16 an hour
Carlsbad, New Mexico
1 day ago

The Armadillo Hotel in Carlsbad, NM is now Hiring!

We are looking for someone who can work ALL Shifts. 3-11/11-7/7-3

Looking to hire 3-5 Front Desk Employees.

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day:

· Be the warm welcome that kicks off a memorable guest experience

· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

· Start every stay right by swiftly checking guests in and out – take IDs

· Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

· Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed

· Take pride in your appearance and place as an AHG Employee

· Always know what events and activities are on the day’s schedule

What we offer:

We’ll reward all your hard work with a great pay– including a uniform and superb training.

Join us and you’ll become part of the family. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Schedule:

COVID-19 considerations:
Please wear a face mask!

Experience:

Work Location:

Communication method(s) used:

Hours per week:

Shifts. 11-7, 7-3, 3-11

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Work Location: In person

Apply
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