We are hiring for a Front Desk Agent to join a prestigious luxury hotel located in the heart of Atlanta. This is a fantastic opportunity to be the face of a high-end property known for elegance, outstanding service, and an unforgettable guest experience. As a Front Desk Agent, you will play a vital role in welcoming guests, managing check-in and check-out processes, and ensuring each stay exceeds expectations through friendly, professional service.
Salary: $17.00-$18.00/hr - Paid Weekly
Front Desk Responsibilities:
- Greet and welcome guests in a warm and professional manner.
- Manage the check-in and check-out process efficiently.
- Answer phone calls, respond to guest inquiries, and handle requests with promptness and courtesy.
- Provide accurate information about the hotel, local attractions, and services.
- Process payments and maintain accurate records using hotel systems.
- Coordinate with other departments to fulfill guest needs.
- Handle guest complaints or concerns with a problem-solving mindset.
- Maintain a clean and organized front desk area.
Front Desk Qualifications:
- Previous front desk or customer service experience in a hotel or hospitality setting preferred.
- Strong interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to multitask and remain calm under pressure.
- Familiarity with hotel management software (OnQ or similar) is a plus.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
Join a team that prides itself on professionalism, attention to detail, and delivering five-star service in one of Atlanta’s most prominent hospitality settings. Apply today to start your journey in luxury hospitality.