Job Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service in a fast-paced environment. This role is essential in managing the front desk operations of our dental or medical office, ensuring that all administrative tasks are handled efficiently and effectively.
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Requirements
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- Cardiology experience
- Experience with CS-Link/Epic
- Understanding of medical terminology
Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive experience for our patients while supporting the operational success of our practice.
Job Type: Contract
Pay: $24.00 per hour
Expected hours: 40 per week
Experience:
- medical insurance, referral processes, and benefit plans: 2 years (Required)
- Healthcare/Hospital/Medical Office: 2 years (Required)
- CS-Link/Epic: 2 years (Required)
- Cardiology department: 1 year (Preferred)
- Patient service: 1 year (Preferred)
Ability to Commute:
- Beverly Hills, CA 90211 (Required)
Work Location: In person