Guest Services Leader

Pilot Flying J
$14 - $22 an hour
Lorain County, Ohio
Full time
1 day ago
Company Description


Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.


Job Description


Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $14.95 - $22.22 / hour


Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Additional Information
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
Apply
Other Job Recommendations:

Spa Guest Services

Four Moons Spa
San Diego County, California
  • Warm Welcome: Greet and escort guests to treatment areas,...
  • Elite Customer Service: Anticipate customer needs, surprise...
5 days ago

Guest Service Leader PT

Lowes Foods
Myrtle Beach, South Carolina
$23,592 - $27,240 a year
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent...
2 weeks ago

Partime Afternoon Guest Services Representative

Comfort Inn by Choice Hotels
Alexandria, Virginia
  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs...
5 days ago

Guest Service Rep - La Quinta

Strand Hospitality Services
Florence County, South Carolina
  • Follows hotel and/or brand standards related to guest...
  • Maintains guest privacy and safety by not sharing...
4 days ago

Guest Service Representative - Night Auditor

Hilton Home2 Suites
Greensboro, North Carolina
$29,432 - $32,377 a year
  • Experience in accounting, sales, telesales, service or...
  • High school diploma or equivalent of same, degree helpful...
2 days ago

Guest Service Representative

Candlewood Suites Cleveland Independence
Cuyahoga County, Ohio
$14 - $15 an hour
  • Ensure you follow the Candlewood Brand standards.
  • Report and follow up on reported incidents in a timely...
3 weeks ago

Bench - Guest Service Mgr Level V

Lowes Foods
Cabarrus County, North Carolina
$32,532 - $36,802 a year
Supervise and perform all functions related to sales related assets. 1. Observe, evaluate, and coach hosts to deliver friendly,...
3 weeks ago

Guest Service Agent

Homewood Suites by Hilton
Omaha, Nebraska
$31,889 - $34,813 a year
  • Register and assign guests to hotel rooms.
  • Receive and resolve guest complaints, elevating to...
3 weeks ago

Guest Service Associate

VP Event Management LTD
Raleigh, North Carolina
$17 - $21 an hour
  • Greeting guests with genuine enthusiasm and making them feel...
  • Listening to questions, solving problems, and offering...
2 weeks ago

Administrative Assistant

ManTech
Maryland
$45,700 - $76,900
  • Provide administrative and organization support, to include...
  • Perform administrative functions such as drafting...
22 hours ago