Inside Sales, Service - Quincy Compressor - Charlotte, NC

Quincy is everywhere.

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

We are looking for an Inside Sales Representative to join our Service Team on our journey for a better tomorrow.

Your role

Your mission as an Inside Sales Representative is to perform assigned duties in accordance with Quincy Compressor standards, while always striving to understand the needs and expectations of the customer.

Your success in this role is determined by your ability to take whatever action is appropriate and required to get the job done, and to establish and maintain communications with all people/employees considered necessary. You will report to the Inside Sales Manager.

• You will answer customer calls and emails to identify, quote, and sell service, replacement, and aftermarket parts.
• You will prepare Quincy and Non-Quincy quotations and enter/submit orders.
• You will respond to customer inquiries or questions in a prompt, professional and courteous manner.
• You will expedite customer orders and serve as the primary liaison customers and suppliers, providing updated order availability/delivery information.
• You will maintain all paperwork and ensure POs, orders, quotes, etc. are maintained to ensure prompt customer follow-up and compliance with company procedures.
• You will follow up on quoted leads to close sales opportunities.
• You will process credit approvals.
• You will initiate invoicing for orders.
• You will help with collections and credit disputes.
• You will promote aftermarket parts, preventative maintenance and extended service plans.
• You will perform outbound and cold calling to existing and potential customers to generate new sales.
• You can work overtime, as required.

To succeed, you need

• You have a high school diploma or equivalent, relevant technical experience, or college degree.
• You have two years of relevant sales support experience in a manufacturing environment.
• You have experience in the compressor/ HVAC industry.
• You are sales-focused and motivated to achieve monthly goals.
• You can resolve customer issues over the phone.
• You can read manuals, parts lists, bills of materials, or technical drawings.
• You have experience in multiple programs including Salesforce, BPCS and others.
You are proficient Microsoft Word, and Excel (can maintain complex spreadsheets)You can travel by airline
• -nationally and internationally.

In return, we offer you

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities, and on the job training.
• You will be equipped with a company vehicle, work clothes, and specialty tools.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.
• We offer health insurance, paid leave, and retirement benefits.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
• Salary based on knowledge, skills, and experience.

Location

You will be on-site in our Charlotte, NC location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.