The Warehouse Operations Manager will oversee the daily operations of a warehouse facility. This role is crucial in ensuring efficient, cost-effective, and high-quality warehouse operations that meet client expectations and company standards. The ideal candidate will have a strong background in warehouse management, excellent leadership skills, and a commitment to operational excellence. This salary role will report to the Facility Manager.
DUTIES AND ACCOUNTABILITIES
- Attend daily shift change meetings for labor/capacity/activity planning purposes.
- Participate in customer calls
- Monitor and analyze workload demands.
- Maintain the safest work environment possible for all employees and engage in the safety program.
- Conduct regular inspections of the facility to ensure established housekeeping standards are met.
- Assist with forklift and new hire orientation training classes.
- Maintaining applicable customer service levels by driving performance relative to established customer KPI’s.
- Lead tactical continuous improvement teams within the site.
- Use Lean methodologies and tools, concentrating on the critical aspects of Lean theories.
- Assist leadership in developing effective continuous improvement plans to address top business needs.
- Provide regular reports of data and actions to measure progress against objectives.
- Deliver projects that provide significant improvement in waste reduction.
- Work with multiple third-party contractors to foster the “One Team, One Goal” concept.
- Will be “on-call” on a rotating schedule.
- Review labor reports daily.
- Forecast and schedule labor needs to flex with the customer’s needs.
- Flexible schedule including nights and weekends
- Train and mentor Shift Supervisors.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to work with minimal supervision.
- Proficient reading and writing skills, can efficiently read and interpret numbers and letters.
- Ability to communicate clearly and concisely.
- Ability to work and contribute in a team environment.
- Strong understanding of warehouse management operating systems (WMS/LMS).
- Detail-oriented.
- Candidate needs to have a good working knowledge of LEAN principles.
- Ability to demonstrate logical thought processes in problem-solving.
PREFERRED EDUCATION AND EXPERIENCE
- Minimum 3 years of experience working in the warehousing industry.
- High school education.
PHYSICAL CAPABILITIES AND REQUIREMENTS
- Work on-site in a warehouse environment.
- Ability to sit for extended periods within an office environment
- Ability to walk the production and warehouse floor.
- Ability to use hands and fingers for computer keyboarding and answer phone calls.
- Ability to communicate via the telephone using speaking and hearing skills.
BENEFITS AND TOTAL REWARDS
- Competitive wages, and opportunities for advancement.
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
- Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.
Equal Opportunity Employer
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