MSP Deployment Specialist

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Mechatronics and Sustainable Packaging (MSP) Deployment Specialist will be responsible for deployment and launch of MSP related programs and hardware, rapid response to emergency downtime events, and deployment and development of best practices for sustainment of Universal Item Sorters (UIS) while enhancing equipment reliability as it pertains to the predictive and preventative maintenance practices. This position will also provide hands-on technical expertise to identify and fix critical issues while providing hands on SME (Subject Matter Expert) support to site level technicians on how to properly execute all of the above. This position is not only a leader in the MSP Space, but also a technical expert and coach with the ability to deploy at a site level leaving the local team better prepared for future MSP requirements.

Responsibilities will include:

• Provide deployment support of critical and timely MSP programs and initiatives as determined by the client team
• Provide technical leadership, expertise, and training to site during and post launch
• Assist and support emergency response to sites during extenuated downtime events with little notice
• Find, correct, teach, and drive corrective actions based on preventative maintenance audits to increase operational up-time for a site and the entire Reliability Maintenance and Engineering (RME) network
• Provide technical direction and guidance in system issue troubleshooting and root cause analysis supporting as an MSP SME
• Coach and mentor Technicians by providing clear and concise guidance and direction, as well as the ability to demonstrate proper procedures and protocol to help them achieve site and network Key Performance Indicator’s (KPI’s)

Basic Qualifications:

• Ability to work all days and shifts, including overnight and weekends
• Ability to travel 100% of the time
• Ability to rapidly deploy during downtime emergencies in support of site recovery
• Proven ability to lead as a technician while successfully operating in an autonomous environment

Experience and proficiency in the following areas:

• Experience working within large, diverse, matrixed and remote teams
• Demonstrated adherence to site safety training requirements and initiatives with an unyielding focus on personal and team safety
• Ability to work independently
• Ability to communicate effectively, (written and verbally) with peers, management, and senior leadership
• Robust knowledge of:
  • MSP Programs
  • Knowledge of CMMS programs
  • Preventative maintenance procedures
  • RME Safety Practices
  • UIS Maintenance
• Ability to maintain, troubleshoot, and modify program UIS components
• Strong skills in areas of organization and process management
• Results driven – the ability to analyze, act, and implement to ensure desired results are achieved
• Team player who is willing to roll up the sleeves
• Self-motivated and customer-centric
• Experience in business analysis and process re-engineering
• Experience with email and MS Excel
• Leadership experience/aptitude

PREFERRED QUALIFICATIONS

• 3+ years of experience troubleshooting and repairing UIS machines
• Experience traveling and supporting launch and emergency response requests

Physical Demands

• Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
• Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 49 pounds
• Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces

Location:

On-site –Houston, TX

Job Tags:

RME

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.