The Company: Anchor is a family company which was founded in 1933 in Cleveland, OH. Anchor manufactures and distributes engine and transmission components to the automotive aftermarket.
Anchor is is seeking a bright, organized and motivated individual to serve as an Office Administrator. This role is essential to ensuring smooth day-to-day operations by handling customer inquiries, assisting with accounting tasks, managing invoicing, and coordinating shipping processes.
Key Responsibilities:
Customer Support: Answer incoming phone calls professionally and assist customers with inquiries or direct calls to the appropriate team members. Provide information on product availability, pricing, and order status.
Accounting Support: Perform light accounting duties, such as data entry for accounts payable and receivable.
Shipping Coordination: Coordinate shipping and receiving activities, including preparing shipping labels, packing lists and tracking orders.
General Office Duties: Generate and process invoices accurately and promptly. Maintain organized records of transactions and customer interactions. Perform clerical tasks such as filing, photocopying, and maintaining office supplies. Provide information on product availability, pricing, and order status.
Qualifications:
- High school diploma or equivalent; additional education in business, accounting, or a related field is a plus.
- Previous experience in office administration or customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with accounting software (e.g., QuickBooks) and shipping platforms is a plus.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person