Operations Lead

SunsUp Tan • Wellness • Spa
United States
1 day ago

Careers at SunsUp!

Welcome to the SunsUp family where “We Care Enough to Do It Right.” SunsUp is a growing corporation that has been in business and thriving since 1995. We are happy you have decided to explore a future with our growing corporation.

Career-oriented individuals will enjoy the fast-paced, exciting culture that has established SunsUp as the premiere tanning experience in the Northwest. Our mission at the corporate level is to serve our staff and to ensure our tanning consultants and executives exemplify; integrity, dedication and excitement for customer service. Our employees help us provide clients with a complete tanning experience and are provided extensive training to educate clients and help them see the best results.

At SunsUp, our commitment to growth has resulted in the implementation of training programs that are beneficial in reaching personal and professional growth. Programs include; company-provided weekly customer service workshops, career path programs, leadership training, SMART Tan certification training as well as a nurturing team-oriented atmosphere.

We provide flexible hours and also an opportunity to earn the hours best-suited for your lifestyle. As a company, we believe in achieving excellence and we recognize individuals in a variety of ways. Benefits include; personal performance bonus, district performance bonus, tanning benefits, trip incentives to amazing destinations and so much more. Upon fulfilling certain company requirements, employees may also be eligible for 401k, medical benefits, and additional career support to benefit your personal advancement at SunsUp.

If you have a flair for providing excellent customer service and are looking for a company to guide you on a career path, SunsUp may be the perfect place for you. Why wait any longer?

Apply now or refer a friend for a chance to participate in our group interview with our friendly staff. It is a great opportunity to ask questions and decide if SunsUp is the right fit for you!

Benefits

When it comes to benefits, SunsUp offers un-matched perks in the industry! All of our employees are trained to the highest standards, which leads to more knowledge and better sales! Our outstanding incentive programs offer opportunities beyond just a paycheck including:

  • COMPETITIVE WAGES- UP TO $20/HR.
  • UP TO $600/MO. IN WELLNESS AND FREE TANNING SERVICES
  • GRATUITY
  • PERSONAL BONUS OPPORTUNITIES
  • PROFIT-SHARING
  • 401K OPPORTUNITIES
  • PRODUCT DISCOUNTS
  • EMPLOYEE REWARDS PROGRAM
  • FRIENDS & FAMILY PERKS
  • MONTHLY SALES INCENTIVES
  • FLEXIBLE HOURS
  • POTENTIAL INCENTIVE TRIPS: CALIFORNIA, LAS VEGAS, HAWAII
  • MUCH MORE!!

This year our incentive trips included trips to California, Las Vegas, and Hawaii!


Operations Lead
In addition to skills associated with a Team Lead and Wellness Consultant employee must possess sales ability, great delegation skills, follow-up ability, great communication skills, ability to coach employees toward increased performance, and motivational leadership knowledge. Requirements:

  • Must be able to work a minimum of 35 hours per week
  • Must be available to assist in training Monday through Friday

Job Duties:

Daily-

  • Check schedule each morning to see who is working where.
  • Be aware of electronic alerts for any late opening notification and contact employees to get it covered.
  • Check in with team at the location for motivational sales encouragement or assist with low performance.
  • Make sure store goals are being hit, monitor to avoid cancellations, call and confirm cancellations and try to save them.
  • Reply to all internal and external communications and communicate accordingly
  • Rarely work alone behind the counter, but if necessary, must follow all requirements and guidelines as a Tanning Consultant, Lead by example at all times by being supportive with any questions and concerns during daily operations which includes solving customer service issues.
  • Work with new employees on their first opening & first closing shift
  • Support Team Lead, delegate & follow up accordingly. Hold high accountability for lack of performance.
  • Gather questions and concerns daily to bring to the corporate meeting on Mondays.
  • Report to District Operation Sales Lead on daily basis during or before the shift ends.
  • Check and see how the day ended for the location
  • Be alert for electronic notification on store late closing and contact location and employee to verify it was taken care of.

Weekly-

  • Sunday-Gather all the numbers and information needed for Monday Corporate Meeting
  • Monday- Attend corporate meeting, update team with all information needed from the meeting, update each employee’s goals after receiving store goals from District Operation Sales Lead.
  • Wednesday- Update schedule for the following week
  • Thursday- Turn in completed Schedule for the following week to the District Operation Sales Lead no later than 12 pm.
  • Friday – Complete budget for next week and turn in to District Operation Sales Lead no later than 10 am.

Monthly-

  • Work last day of month to verify that the end of the month paperwork was gathered and faxed to corporate for the location.
  • Return SD card to corporate for the location
  • Follow up with Team Lead on the 2nd and 11th to verify that appropriate paperwork is faxed in from location
  • Turn in Unpaid Charge on Accounts (COA) to corporate by the 26th of the month.

Attention All Applicants
Once applications have been reviewed, a Corporate Staff Member will contact you by phone with further instructions if you qualify for an interview.
Please no phone calls.
Apply
Other Job Recommendations:

Operations Lead

Pin HQ by GoPinPro
Orange County, Florida
$17 - $19 an hour
  • Support day-to-day warehouse operations including receiving,...
  • Lead and assist warehouse team members to meet daily...
1 week ago

Coordinator Business Operations

Oklahoma State University
Stillwater, Oklahoma
$47,000 - $64,000 a year
This position is an integral member of the Fiscal Operations team within Housing and Residential Life (HRL) and reports directly...
2 weeks ago

Lead Global Security Operations Analyst

Sciath Security
Wake County, North Carolina
$28 - $30 an hour
  • Sunday - Wednesday - 10:00am-8:00pm
  • Onsite only — remote work is not permitted in this role...
2 weeks ago

Mobile Operations Lead - Bay City, TX

Join Parachute
Bay City, Texas
  • Coordinate training, supervise, and evaluate the performance...
  • Ensure that all mobile unit operations are in compliance...
2 weeks ago

Mobile Operations Lead - Clute, TX

Join Parachute
Clute, Texas
  • Coordinate training, supervise, and evaluate the performance...
  • Ensure that all mobile unit operations are in compliance...
2 weeks ago

Hospital Operations Supervisor

Mercy
Springfield, Missouri
$49,981 - $60,014 a year
We bring to life a healing ministry through our compassionate care and exceptional service. Join us and discover why Modern...
2 weeks ago

Flight Operations Safety Management System Consultant

Southwest Airlines
Dallas County, Texas
$95,750 - $106,400 a year
As a Flight Operations Safety Management System (SMS) Consultant at Southwest Airlines, you’ll play a key role in supporting each...
1 week ago

Regional Operations Manager

Precision Lumping Services
Crittenden County, Arkansas
  • Oversee and support operations across multiple warehouses,...
  • Ensure execution of unloading, palletizing, and other...
2 days ago

E-commerce Operations Assistant

MC INTERNATIONAL
New York, New York
$16 - $21 an hour
  • Organize inventory data and process daily orders
  • Manage product packaging and coordinate shipping logistics...
2 weeks ago

Vice President of Franchise Operations

Sport Clips
Williamson County, Texas
$153,793 - $204,791 a year
The Vice President of Franchise Operations plays a critical leadership role in driving operational excellence across the Sport...
3 weeks ago