Patient Coordinator

Job Summary
The Patient Coordinator plays a crucial role in ensuring a seamless experience for patients within the healthcare facility. This position involves managing patient interactions, coordinating appointments, and maintaining accurate medical records. The ideal candidate will possess a strong understanding of medical terminology and coding, particularly ICD-10 and ICD-9, along with proficiency in medical billing and collections. The Patient Coordinator will serve as a vital link between patients and healthcare providers, ensuring that all administrative processes are handled efficiently.

Duties

• Greet patients upon arrival and assist with the check-in process.
• Schedule and confirm patient appointments while managing the appointment calendar.
• Collect and verify patient information, including insurance details and medical histories.
• Maintain accurate medical records and ensure compliance with privacy regulations.
• Process medical billing and collections, including handling payments and insurance claims.
• Utilize knowledge of ICD-10, ICD-9, DRG, and medical coding to assist in documentation and billing processes.
• Communicate effectively with patients regarding their care plans, appointments, and any necessary follow-up.
• Collaborate with healthcare providers to ensure timely communication of patient needs.
• Assist in maintaining the overall organization of the medical office environment.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or related field is preferred.
• Proficiency in medical terminology, including familiarity with ICD-10, ICD-9, DRG, medical coding, billing, and collection processes.
• Experience working in a medical office setting is highly desirable.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Excellent communication skills for interacting with patients and healthcare professionals.
• Ability to handle sensitive information confidentially and professionally.
• Familiarity with electronic health record (EHR) systems is a plus.

This role is essential for enhancing patient satisfaction through effective coordination of care within the healthcare system.

Mandatory Attachments:

• Updated Resume (Word or PDF)
• Photo ID (Driver’s License/State ID/Passport copy)
• Work Authorization Document (for non-US Citizens)
• 2 Professional References (Name, Company, Contact Info)
• LinkedIn Profile Link

Note: Feel free to contact me for more information using the information below.

Thanks
Lavya Walker
M: +1 214-585-5957

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Work Location: On the road