Join Our Team at Expert MRI & OneSource Medical Diagnostics!
Patient Coordinator / Front Desk – Bilingual (English/Spanish)
Location: Santa Ana/Costa Mesa
Schedule: Thursday, Friday, Saturday, Sunday, Monday, 8:30 am – 5 pm
Travel required to other locations at times | Valid CA Driver’s License & Reliable Transportation a Must
Are you looking for a workplace you can truly enjoy? Do you thrive in a positive, team-oriented environment where growth and learning are encouraged? If so, we invite you to join our team!
OneSource Medical Diagnostics provides administrative and operational support to Expert MRI, a leading radiology group in Southern California. We are seeking a dependable, bilingual (English/Spanish) Patient Coordinator / Front Desk Associate to welcome and guide patients through the check-in process and ensure a smooth visit at our imaging center.
What You’ll Do:
You’ll be responsible for managing front desk operations and supporting patients through their imaging experience. Your day-to-day duties will include:
- Greeting and checking in patients for scheduled procedures
- Handling multi-line phones and appointment scheduling
- Managing daily patient schedules and maximizing scan completion
- Preparing and reviewing patient paperwork for safety and accuracy
- Scanning and attaching patient documentation to records
- Escorting patients to changing areas and reviewing pre-exam instructions
- Assisting with admissions, data entry, and payment processing
- Supporting joint venture and hospital contract documentation requirements
- Ensuring compliance with front office procedures, audits, and inventory control
- Training new team members and helping maintain front office standards
- Traveling to other local locations, as needed
What You Bring:
- High school diploma or GED required
- 1+ year of related experience in a medical front office or administrative role preferred
- Fluent in both English and Spanish (required)
- Strong computer skills: Excel, Outlook, Word, Adobe Acrobat
- Friendly, reliable, and detail-oriented
- Knowledge of HIPAA is a plus (we will train)
What We Offer:
- Medical, Dental, Vision
- Life Insurance & AD&D
- Short- & Long-Term Disability
- Employee Assistance Program
- Paid Holidays, Paid Time Off, and Sick Leave
- 401(k) retirement plan
- Company-paid holidays and more!
Take the next step in your career and grow with us at Expert MRI and OneSource Medical Diagnostics. We look forward to meeting you!
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Language:
- Spanish (Required)
Ability to Commute:
- Santa Ana, CA 92704 (Required)
Work Location: In person