Our Mission
At FRSTeam, our mission is to show genuine care and concern for our communities by offering innovative services that restore and support the lives of those we serve. We are a close-knit team of carefully selected professionals who take pride in restoring personal items and helping families rebuild after loss.
Position Overview
As a Production Technician, you’ll play a vital role in restoring textiles, furniture, household goods, and electronics damaged by fire, smoke, or water. This role requires attention to detail, efficiency, and a strong customer service mindset.
Key Responsibilities
- Clean and process customer items with care and efficiency.
- Ensure work areas are organized, safe, and compliant with company standards.
- Represent FRSTeam professionally, always enhancing the customer’s experience.
- Demonstrate empathy, professionalism, and dedication in all interactions with customers, team members, and management.
- Maintain a positive attitude when dealing with production or scheduling challenges.
- Report equipment issues or customer concerns promptly to management.
- Contribute to overall production quality, team improvement, and service excellence.
- Attend required training sessions and stay current on best practices.
- Perform additional duties as assigned.
Additional Responsibilities
- Provide top-tier customer service in every interaction.
- Immediately report any damage or breakage to management.
- Uphold FRSTeam’s values and operational standards at all times.
Physical Requirements
- Regularly required to speak, hear, and use hands to handle tools and materials.
- Occasionally required to stand, walk, sit, and reach with arms.
- Must be able to lift or move up to 40 pounds.
- Specific vision abilities include close and distance vision and the ability to adjust focus.
- Work environment noise levels are typically low to moderate.
- Reasonable accommodations will be made for qualified individuals with disabilities.
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplemental Pay:
- Overtime pay
Work Location: In person