Benefits:
Job Title: Recovery Lounge Coordinator
Company: Cowboys Fit
Department: Operations
POSITION OVERVIEW
The Recovery Lounge Coordinator delivers the highest customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge on Recovery products and services.
KEY RESPONSIBILITES
WORK SCHEDULE
This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights and weekends.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- Commission
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Job Title: Recovery Lounge Coordinator
Company: Cowboys Fit
Department: Operations
POSITION OVERVIEW
The Recovery Lounge Coordinator delivers the highest customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge on Recovery products and services.
KEY RESPONSIBILITES
- Ensures that the Recovery Lounge is well equipped and provides a clean and safe environment for both members and employees
- Greets and checks in members in a professional and welcoming manner
- Monitors all equipment to ensure everything remains in good condition, and reports any items that need repair or fixing to OM
- Manages inventory of Recovery Lounge products, and submits order requests to OM
- Ensures Recovery Lounge is properly opened and closed each day in a timely manner
- Develops relationships with members, clients and guests to ensure everyone feels welcome upon entering Recovery Lounge
- Proactively engages club member base to drive sales in Recovery Lounge
- Answers all Recovery Lounge email and phone inquiries each day
- Processes transaction payments for Recovery Lounge services and products
- Manages Attendants to ensure they consistently execute the basics in punctuality, dress code, friendliness, and cleanliness
- Assists members and guests with equipment to ensure they feel comfortable and informed
- Resolves member concerns and complaints in a professional manner within club parameters
- Drives club efforts in achieving revenue goals in Recovery Lounge
- Perform other duties as required. Employee responsibilities are subject to change at any time
WORK SCHEDULE
This is a full-time management position. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. Your hours should include prime time and should allow you to interact with staff and members throughout the day. Special events, promotions, and other demands will require some early mornings, late nights and weekends.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.