Are you looking for a full or part time opportunity to join a dynamic team and make a difference? We are seeking a Remote Customer Service and Sales Representative to provide exceptional service to our valued customers. As a Customer Service and Sales Representative, you will have access to comprehensive training and growth opportunities, with a competitive hourly rate of $18-$23 per hour, plus bonuses!
Shifts are Days, Evenings, and Weekends....
Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat with professionalism and efficiency
- Resolve customer issues or concerns with empathy and accuracy
- Provide product information and assistance to customers
- Maintain customer records and update information in the database
- Collaborate with other team members to ensure timely resolution of customer inquiries
- Meet or exceed performance metrics and goals
- Work day shifts
- Work nights and weekends
- Monday - Friday 5-9pm
- Sat and Sunday 8:30-2pm and 2-9pm.
Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving skills and ability to work independently
- Previous customer service experience preferred
- Ability to multitask and navigate through multiple computer systems
- High school diploma or equivalent
- Ability to work in a fast-paced environment and adapt to changing priorities
Training and Growth Opportunities: We are committed to investing in the growth and development of our team members. As a Customer Service Representative, you will receive comprehensive training to enhance your skills and knowledge in customer service, communication, and problem-solving. We offer ongoing coaching and feedback to support your professional growth and advancement within the company.
Compensation: In addition to the competitive hourly rate of $18-$23 per hour, we offer performance-based bonuses that reward your achievements and contributions to the team. We also provide a benefits package that includes health insurance, retirement plans, and paid time off.
Join our team and embark on a fulfilling career in customer service with training and growth opportunities! Apply now to be considered for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Work Location: Remote