About the Team
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic Sales Strategy and Field Operations team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on sales culture and top line and bottom line revenue. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline and some travel required.About the Role
As our Sales Strategy and Operations Manager, you will partner closely with Miro’s SMB Sales and cross-functional support teams to define regional and GTM strategy, and drive operational execution. You will be key in ensuring Miro delivers repeatable, predictable, and scalable growth that aligns to the customer journey.What you’ll do
- Influence Miro’s go-to-market strategy for the SMB segment over a 1-3 year time horizon
- Translate the go-to-market strategy into a set of decisions, investments, and detailed plans during annual planning season in partnership with Sales and Finance
- Drive core business cadences to monitor the health of the business (e.g., forecasting, pipeline reviews, QBRs)
- Identify, own, and execute strategic initiatives to up-level and unlock growth, often working cross-functionally with customer success, marketing, and product
- Interface with the SMB sales teams, globally
What you’ll need
- 8+ years of experience in strategy, operations, consulting, or similar roles within a SaaS enterprise environment
- 3+ years experience in revenue operations in a velocity setting: PLG, SMB, self-serve environemnts
- You first seek to understand; once you have a point of view, you drive alignment and execute with urgency
- Strong analytical skills that inform a point of view: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making
- Ownership mindset. Willingness to roll up your sleeves and find creative solutions to ambiguous challenges
- Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment
- Stakeholder management skills coupled with strong written and verbal communication skills are a must
What's in it for you
- 401k matching + Competitive equity package
- Excellent Medical, Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2,000 of charitable donation matches each year
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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