TDI-Insurance Specialist I

Do you have a passion for public state service and enjoy making a difference?  Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. 

Benefits of working at TDI:

• Flexible work schedules.
• Work-life-balance.
• 96 hours of accrued vacation a year.
• 96 hours of accrued sick leave a year.
• 20+ holidays every year.
• Career advancement opportunities.
• Free parking.
• 401(k) and 457 Programs.
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).
• Optional benefits like dental, vision, life insurance, and many more.
• Qualified employer for the Federal Public Service Loan Forgiveness Program. 

Before you apply:

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Insurance Specialist I (Windstorm Intake Specialist)

The Windstorm Intake Specialist performs technical insurance work, data entry, and information assistance to customers regarding windstorm inspections.

This position:

• Performs entry-level data entry; processes and issues windstorm certificates; audits inspection documentation including applications, field forms, logs, and certifications for accuracy and completeness; and electronically barcode scanned files to be sent to the image indexer to be indexed to the application.
• Responds to inquiries from TWIA, engineering firms, builders, contractors, industry representatives, and coworkers on windstorm inspection rules and procedures; manages a heavy volume of telephone inquiries related to the Windstorm Inspections Program; prepares correspondence and advises others on windstorm matters.
• May assist with educating the public and industry professionals on TDI rules, policies, and changes.
• Monitors program activities to ensure compliance with orders and regulations.
• Maintains records and files; assists with open record requests; prepares closed files for scanning.
• Supports the implementation of agency goals and objectives.
• Performs other duties as assigned.

This position requires: 

• Thirty college hours.
• Six months of experience in technical insurance matters or in a field relative to assignment.
• Regular work attendance.

Note:

• Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis. 

Additional job details:

• The interview will include a writing test.

This position requires demonstrated knowledge of:

• State laws, rules, procedures, and regulations relevant to job requirements.
• Insurance principles and practices.

This position requires demonstrated skill in:

• Problem solving and critical thinking.
• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
• Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
• Maintaining records.
• Effective oral and verbal communication.

This position requires the demonstrated ability to:

• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
• Maintain the confidentiality of sensitive information.
• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
• Manage and coordinate multiple tasks and priorities to meet necessary deadlines.
• Work both independently and as a team player.
• Comprehend and apply complex regulatory rules and statutes to determine compliance or solve problems.
• Select and accurately transcribe data from several source documents.
• Perform a series of procedural steps.
• Interpret rules, regulations, filing requirements, policies, and procedures.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

Military Occupational Specialty codes are not available at this time.

Click or copy and paste the following link into your browser to access Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf

How to apply:

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.

Submitted through Work in Texas:

Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.