Overview:
Apply today and learn why Holladay Park Plaza has consistently been ranked as one of Portland’s top senior living communities!
About the role:
Pay: $25.00 - $30.00 / hr DOE
About you:
Working at Holladay Park Plaza, you’ll enjoy the following benefits:
Whether you feel like you'd be a great fit for this position or not, we highly encourage you to apply either way!
At Holladay Park Plaza, a not-for-profit Life Plan Community, residents enjoy the exceptional location in Portland’s Lloyd District making it easy to stay connected to the world around them. This friendly neighborhood campus provides amenities on-site, delicious dining options and a continuum of healthcare including Assisted Living, Memory Care and Skilled Nursing. We are currently seeking an experienced and compassionate Technology Coordinator to join our team.
Apply today and learn why Holladay Park Plaza has consistently been ranked as one of Portland’s top senior living communities!
About the role:
Providing residents with advanced support in community technologies including emergency call systems, audio/video, telephone and voicemail, TV, PC, resident intranet, mobile device, Wi-Fi, smart home tech, and Internet connectivity. Providing support for facility and maintenance-related systems and services (i.e., mechanical, electrical, plumbing), audio/video, telecom, and security systems. Assisting the Pacific Retirement Services (PRS) Information Technology (IT) Department with remote support as directed by PRS IT for troubleshooting and connecting of computer/networking hardware.
Pay: $25.00 - $30.00 / hr DOE
What you’ll be doing:
- Uphold Pacific Retirement Services’ Core Values—excellence, innovation, integrity, stewardship, compassion, and collaboration—by delivering resident-centered service with a gracious, attentive approach, and fostering a culture where technology and maintenance support enhance daily living experiences.
- Play an active role in training and development, participating in the department’s standard training program to grow your technical skills, and guiding the Maintenance team when assisting with technology support tasks.
- Provide essential IT support by assisting residents with computer and peripheral devices, coordinating lifecycle hardware replacements, managing scheduled maintenance of phone systems, and contributing to capital project planning by reviewing and approving IT Matrices.
- Collaborate with the PRS IT department to support data, fiber, and communication infrastructure, ensuring all adds, moves, and changes for residents and team members are completed accurately and safely, with strong attention to electrical and operational safety protocols.
- Offer hands-on support to both the Maintenance and Renovations teams by helping with general maintenance duties, adhering to emergency procedures, and carrying out other responsibilities as assigned to keep the community running smoothly and efficiently.
About you:
- Experience in low voltage systems including cable television, telephone, and internet connection systems, and audio visual applications.
- Mitel certification or pursuit of the certification once beginning employment.
- CompTIA A+ certification preferred or pursuit of the certification once beginning employment.
- Strong organizational skills, good phone, and public relations skills, and knowledge of facility management functions, processes, and tools.
- Advanced computer skills, including proficiency in Microsoft Office and Computerized
- Maintenance Management Systems (CMMS), and knowledge of internal computer components, networking equipment identification, and computing environment concepts.
Working at Holladay Park Plaza, you’ll enjoy the following benefits:
- 401(k) with 4% match
- Medical, Dental, Vision Benefits
- Employer-contributed retirement plan
- Generous PTO (paid time off) plan
- Company paid life insurance
- Discounted TriMet passes or discounted parking
- Costs covered for license/certification renewal (when applicable)
- Use of our indoor swimming pool and fitness center
- Scholarship Opportunities
- Employee Appreciation Programs!
- PayActiv (early wage access)
Whether you feel like you'd be a great fit for this position or not, we highly encourage you to apply either way!