Piper Companies is looking for a Tier 3 Application Support Technician to join a consulting firm serving clients in a variety of industries including petrochemical companies. This is a full-time position and fully onsite in New Castle, DE.
Essential Duties of the Tier 3 Application Support Technician:
- Responsible for the provisioning, deployment, troubleshooting, support, upgrading, and migration of various computer applications critical to refinery operations.
- Serve as a Level 3 Application Support resource, solving complex issues.
- Interact with clients to assess the scope and impact of technical challenges.
- Assist with provisioning, deployment, upgrading, and migration of application software.
- Develop strategies to minimize business disruption during system upgrades or migrations.
Qualifications of the Tier 3 Application Support Technician:
- Must have 5+ years of experience with applications specific to oil refinery operations.
- Experience supporting application such as Honeywell Experion, AspenTech Software Suite, SAP PM, SAP MM, Emerson DeltaV, AVEVAV, and more.
- “Nice to have” experience with scripting languages like PowerShell.
Compensation for the Tier 3 Application Support Technician:
- $100,000 - $130,000 (based on experience)
- Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, Sick Leave as required by law, paid holidays
This job opens for applications on 5/16/2025. Applications for this job will be accepted for at least 30 days from the posting date.
#LI-LS3 #LI-ONSITE
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