TRUST OFFICER
Job Summary: Responsible for business development and the day-to-day administration of a variety trust account relationships
Job Functions: Responsible for the day-to-day administration of agencies, guardianships, revocable and irrevocable trusts, individual retirement accounts, ERISA accounts, estate settlements and other types of fiduciary accounts as assigned. Contribute to team new business sales goal
Salary: Competitive salary based on experience
Benefits: Major Medical High Deductible Health Plan, HSA or FSA Plan, Life Insurance, Disability Insurance, Paid Parking, Paid Time Off, Employee Stock Ownership Plan, 401(k)/Profit Sharing Plan
Hours: 8:30 a.m. - 4:30 p.m.
Location: In-person, Wichita, Kansas office
Type of job: Full-time; salaried; non-exempt
REQUIREMENTS / ATTRIBUTES:
- A Commitment to TCK’s Team Culture
- A Commitment to Team Success over personal success, WE NOT ME
- A Commitment to TCK’s focus of providing an elite client experience
- A strong work ethic
- Accounting, trust, or banking experience preferred
- Bachelor’s degree preferred
- C.T.F.A. and/or J.D. preferred
- Excel proficiency required
- Excellent organizational, analytical, and interpersonal skills; strong attention to detail; and proven ability to prioritize and multi-task required
- Personal cell phone required for multi-factor authentication for software access
- Ability to lift standard file boxes (approximately 35 pounds) required
ADMINISTRATIVE TASKS:
- Accountings (Mail Quarterly Statements & Performance Reports, Arrange for Electronic Access)
- Cash Flow Review (Set up sufficiently for periodic distributions or payment of bills)
- Concentration Letters-Explain TCK Policy/Obtain Client Signature
- Daily Review of Overdrafts, Transactions, etc.
- Investment Philosophy Reviews/Updates (Periodically)
- AMS/MIM - Review proper set up and timely realignments
- Mutual Fund/Stock/Bond Trading, as needed
- Tax Planning (Year-end, Send Tax Ledgers, Communications with Client/Accountants, etc.)
- Routine Review of Last AMS/MIM Runs, Risk Tolerance, ACT! Fields in Need of Maintenance, etc.
- Annual/Interim Account Reviews-Review ACT, MAUI Trust Accounting System, and all related account documents; prepare reports for Trust Investment Committee Review
- Serve on Trust Investment Committee
- Serve on other committees, if requested
- Unique Asset management-Work closely with Unique Asset Officer to properly administer unique assets held in client accounts
RETENTION TASKS:
- Client Meetings-Review client goals, investments, estate planning, gift planning, retirement planning
- Client Meetings-Social Events, Thank-you Lunch/Dinner, etc.
- RCs (Reportable Calls) to/from Clients (Annual RC goal assigned)
- Employer Client Meetings (if administration duties include ERISA accounts)
- Work with Third Party Administrator to review plan appropriateness for the employer
- Sign up new participants
- Obtain beneficiary designations
- Determine investment philosophy for each participant
- Periodic employee meetings
NEW REVENUE TASKS:
- Meet Annual Sales Goal
- Regular contact with Clients, Prospects & Referral Sources
- Prospect meetings-Discovery Meetings w/ prospect to determine level of service desired/needed, goals, investment philosophy, etc.
- Review all Prospects documents (current investment provider’s statements, trust/will/retirement plan/agency, etc.)
- Create Morningstar reports for presentation book
- Review/Make determination of transfer of marketable securities
- Provide exceptional service to Clients, Prospects & Referral sources
- Work with sales team to achieve annual team new revenue goal
- Work with marketing to achieve annual team new revenue goal
KNOWLEDGE, SKILLS & ABILITIES:
- Computer skills including MS Word, Excel, PowerPoint, ACT!, Morningstar, and Outlook
- Ability to operate business equipment
- Ability to work in a team environment
- Strong client service skills
- Strong verbal and written communication skills
- Excellent presentation skills
- Strong organizational skills
- Self-motivated
SOFTWARE USAGE:
- MAUI (Trust accounting)
- ACT (Client Relationship Manager)
- Money GuidePro Envestnet
- MorningStar
- Microsoft Office products
Supervisor: Position reports directly to Senior Vice President & Trust Officer
Assistant: Shared with other Account Officer(s)