Business Development Manager
Job description
About MCC Label
Picture yourself walking through a supermarket, spotting products on almost every shelf and knowing, “I helped bring that to life.” That’s what working at MCC feels like.
As a global leader in label and packaging solutions, we partner with some of the world’s most recognised brands to create innovative, high-quality packaging that millions of people see and use every day. From food and beverages to wine and spirits, pharmaceuticals, personal care, automotive and more, our work is part of everyday life.
Behind every label is a team of people who make it happen. At MCC, safety comes first, quality is non-negotiable, and collaboration drives our success. We empower our people to take ownership, deliver results and continuously look for better ways to do things. With 109 manufacturing sites and 12,000+ employees globally, MCC is the Global #1 for prime labels.
Here, you have the opportunity to make a real impact, build your career and take pride in seeing your work in the hands of consumers every day.
About the role
The Business Development Manager is primarily a new-business hunting role, accountable for driving profitable sales growth across Western Australia by identifying, securing and onboarding net-new revenue. The role will build a strong pipeline through proactive prospecting, recapture lapsed customers and volume, develop new market segments, and improve utilisation of MCC Perth’s production capacity. While the role will establish trusted customer relationships and ensure a successful transition into MCC, its core priority is sustained new business development rather than day-to-day management of an established account portfolio.
Duties include
New Business Development
Identify, pursue and secure profitable new business opportunities across Western Australia to achieve and exceed sales, revenue and margin targets.
Develop and execute a disciplined territory and new business plan, with clear target markets, priority prospects, activity measures and conversion goals.
Build and maintain a healthy pipeline of qualified, high-value and high-margin opportunities through consistent lead generation and prospecting activity.
Proactively generate leads through outbound sales activity, networking, referrals, industry events, market research and strategic partnerships.
Recapture lapsed customers and lost volume where commercially and operationally appropriate.
Identify new customer segments and applications that align with MCC Perth’s capabilities, capacity and growth priorities.
Conduct customer meetings, site visits, presentations and discovery sessions to understand operational, packaging and commercial requirements.
Develop value-based solutions and compelling proposals, quotations and tender responses that clearly position MCC’s capability and customer value proposition.
Lead commercial negotiations, address barriers to conversion and close new business opportunities on profitable and sustainable terms.
Maintain momentum across the sales cycle through structured follow-up, stakeholder mapping and clear next actions.
Build relationships with key decision-makers and influencers across target organisations.
Identify cross-selling and upselling opportunities within newly acquired customers once the initial business has been secured.
Monitor competitor activity, market conditions and emerging industry trends to identify and act on new growth opportunities.
Act as a visible brand ambassador for MCC within the Western Australian market.
Commercial Performance and Pipeline Management
Achieve or exceed agreed new business revenue, margin, profitability and activity targets within approved expense budgets.
Qualify opportunities rigorously to ensure alignment with MCC’s strategic objectives, operational capability, capacity and profitability expectations.
Apply strong commercial judgement to pricing, deal structure, volume commitments, credit considerations and profitability analysis.
Maintain accurate and current prospect, pipeline, forecast and customer information in Salesforce or other nominated CRM and reporting systems.
Regularly review performance against targets with the General Manager - Perth and implement actions to strengthen pipeline coverage and conversion.
Gather and share market intelligence, customer insights and competitor movements to inform local and broader commercial strategy.
Safety, Quality, Environment and Compliance
Comply with all MCC safety, quality, environmental, ethical and legislative requirements and promote safe working behaviours.
Ensure customer commitments and production information are accurate, timely and aligned with agreed standards and MCC processes.
Operate the company vehicle safely and responsibly in accordance with road laws, company requirements and maintenance expectations.
Identify opportunities to improve processes, reduce waste, support continuous improvement and minimise environmental impact.
Carry out other reasonable duties required to meet the needs of the business.
About you
Proven success in new business development, including prospecting, pipeline management, negotiation and closing profitable opportunities, ideally within manufacturing, packaging, labels, print or FMCG.
Strong commercial acumen with the ability to drive revenue growth, maximise margins and deliver sustainable customer value.
Excellent communication, influencing, negotiation and relationship-building skills.
Highly organised, self-motivated and resilient, with strong territory planning, CRM management and a results-focused approach.
Ability to understand customer needs and translate technical and commercial requirements into practical solutions.
Collaborative team player with experience working across operational, customer service, technical and leadership teams.
Proficient in Microsoft Office and CRM systems such as Salesforce.
Current driver's licence and willingness to travel as required.
Qualifications in Business, Sales, Marketing or a related discipline are desirable.
Demonstrates MCC's True Colours behaviours: Accountability, Drive for Results, Customer Focus, Innovation and Team Player.
Must have valid Australian working rights.
The Benefits
Competitive pay and benefits package.
Free onsite parking.
Health & wellness program and Employee Assistance Program (EAP).
Private health insurance discounts.
Career development opportunities locally and globally within MCC.
Employee referral rewards for helping us find great people.
Recognition programs that celebrate performance and contribution.
Regular social events fostering a fun and friendly workplace.
A values-driven, inclusive, and supportive culture.
Apply Now
Are you interested or know someone who could be? Let them know! If you don’t quite meet all the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills and experience, no need to also provide a cover letter. We look forward to receiving your application.
Diversity & Inclusion
At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people (N/A to NZ), LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.
MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.
Skills mentioned
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