CRM Developer/ Technical Analyst

Make a real difference

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

Location

Box Hill

Work type

Full-time or 0.8 FTE, 12-month term with possibility to extend

Hourly rate

Competitive Salary + Tax reducing salary package

Working model

Hybrid

About the role

This is a hands-on technical delivery role responsible for the design, build, implementation, and ongoing enhancement of Microsoft Dynamics CRM solutions across the organisation.

We are looking for a great communicator who can understand the business needs (or pain points) and turn them into user-friendly, technical solutions.

Working within the project team, this position is an initial 12-month fixed term contract to deliver the No Interest Loan (NILS) CRM scope, with the opportunity for extension or to become ongoing.

Want the full details? View the Position Description here

Key Responsibilities

Design, build, implement and enhance Microsoft Dynamics CRM solutions, including the NILS CRM solution, so they are fit-for-purpose, scalable and aligned with Microsoft best practice

Translate business needs into effective functional and technical solutions

Standardise, consolidate and integrate data across CRM and enterprise systems to ensure consistency

Develop robust complementary solutions using Logic Apps and Microsoft Power Platform that meet stakeholder needs

Contribute to solution design, delivery outcomes and platform evolution in partnership with internal teams and external specialists

About you

To be successful in this position you will require:

Hands-on experience configuring and developing CRM solutions to meet business outcomes.

Hands-on experience configuring and developing Dynamics 365 CRM.

Great communication skills with the ability to turn business requirements into user-friendly solutions

Experience working closely with product owners, project teams and business stakeholders.

An IT degree, Microsoft Certification, or equivalent industry experience.

Experience working across a project lifecycle from inception to closure.

Passion for the not-for-profit sector.

The following are not required, but will be highly regarded:

Experience in the not-for-profit, government or local council sectors

Experience with Microsoft Power Platform, Enterprise Architecture, AI/Copilot-enabled development, marketing automation and system integration (including Business Central/ERP).

Experience performing data migration, cleansing and transformation activities

Why join Vinnies?

Not for profit salary packaging – increases your take-home pay

Make an impact – support over 300,000 Victorians each year

Flexible work options – including hybrid opportunities (where applicable)

Supportive culture – family-friendly and values-driven

Purpose-led work – contribute to social justice every day

About us

For more than 170 years the St Vincent de Paul Society Victoria has been providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability, dignity and hope. We believe every human life has inherent worth.

The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Society operates in 149 countries and more than 950,000 members.

Want to know more?

[external link]

/VinniesVictoria

/VinniesVictoria

LinkedIn – Vinnies Victoria

@VinniesVictoria

How to apply

If this sounds like the right opportunity for you, we’d love to hear from you.

Please submit:

Your CV

A short cover letter detailing how you meet each of the “About You” selection criteria above.

Applications close: 26th October 2026

Please note: applications will be reviewed as they are received and the role may close earlier. We encourage you to submit your application as soon as possible.

Important information

Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)

We are committed to child safety

We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds

No agencies please.

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