Customer & Marketing Support Coordinator
Job description
What you’ll be doing
- Creating, scheduling and coordinating marketing communications and campaigns
- Managing mlcoa LinkedIn content and monitoring performance
- Supporting website content and updates
- Developing marketing collateral including flyers, presentations, brochures and infographics
- Coordinating conferences, sponsorships and educational events
- Supporting our national webinar program from promotion through to delivery
- Producing EDM communications and other customer-facing content
- Keeping marketing activities and calendars organised and on track
- Working collaboratively with stakeholders across mlcoa and MedHealth
- Providing responsive customer support and managing enquiries through the national inbox
What we’re looking for
- Previous experience in a similar marketing, communications or coordination role
- Experience creating EDM communications using platforms such as HubSpot
- Strong Microsoft skills, with Adobe experience highly regarded
- A good eye for design and strong attention to detail
- Excellent written and verbal communication skills
- Strong organisation and prioritisation skills
- A proactive, self-starting approach and ability to work with minimal supervision
- Marketing qualifications and/or knowledge of IME or medico-legal services would be highly regarded
Click on the APPLY button or contact Cassie Butcher to have a confidential discussion. Please call on 0437 079 112 or email quoting REF10497I
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Join mlcoa in a varied national role combining marketing, events, digital content and customer support.
We’re looking for an organised and proactive Customer & Marketing Support Coordinator to join our team on a full-time secondment.
Working closely with our customer-facing management team and the wider. Marketing Communications team, you’ll help bring our marketing and customer engagement initiatives to life. From social media and digital campaigns to webinars, events and customer communications, no two days will look quite the same.
Skills mentioned

MedHealth is a purpose-built collection of health, medical and employment brands. We sharply focus our diverse capabilities on getting the best possible health and employment outcomes for you and the people you support. With a workforce of over 3,700 committed health, employment and support professionals, we leverage the expertise of over 900 independent medical specialists to deliver comprehensive healthcare services across Australia. We pride ourselves on being a leader in healthcare, specialist medical services, wellbeing, health technology, and employment. Our approach includes providing holistic health and employment solutions tailored to the specific needs of individuals and organizations alike. We offer a wide range of services including workplace health management, specialist medical services, rehabilitation, return-to-work programs, and NDIS support. Our mission is to improve life, health, and employment outcomes for populations while honoring each individual’s unique journey. As part of the ExamWorks global network, MedHealth is dedicated to creating better healthcare solutions that empower individuals and communities.
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