CUSTOMER SERVICE ATTENDANT

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Infrastructure

Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Our operations span the country and working with us will provide you with the opportunity to meet a diverse team of experts who help make Ampol the energy supply chain leader it is today.

This purpose reflects our commitment to delivering value for our customers and our people now, through safe, reliable, and competitive operations. As we look to the future, we will continue to innovate through new energy and fuel solutions to deliver on powering better journeys, today and tomorrow.

About the role

Reporting to the Territory Manager and based at our Hemmant Depot, this permanent part-time opportunity is responsible for delivering exceptional customer service, maintaining a strong focus on safety and security, and ensuring the site is presented to the highest standard to support a positive customer experience.

Responsibilities

• Serving customers efficiently and creating memorable experiences

• Delivering the standard of service and retailing excellence that our customers have come to expect.

• Maintaining store presentation and creating a clean welcoming environment

• Cash handling

• Authorising fuel pumps

• Stock filling and rotation

• General housekeeping – cleaning toilets, shelves, floors

• Understanding and complying with Ampol’s policies and procedures

About you:

This role will suit an individual who has a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities.

Whether you’re early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider.

Qualification & Experience

• Retail experience

• Excellent customer service skills

• Well developed written and oral communication skills

• General computer literacy

Our Benefits

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!

• Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.

• We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.

• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.

• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid)

• BabyCare Package - financial and flexible support for parents transitioning back to work.

• Need some wheels? Novated Lease options are available.

• Invest in your future with the Employee Share Scheme

Want to take your career to the next level? Apply today. Applications close on 04 November 2026

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We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.