IT Associate – Systems Analyst

Salary: $79,000 – $85,000 per year

About the role

SABRE MEDICAL PTY LTD is seeking a suitably qualified and experienced IT Associate – Systems Analyst to join our team in Lane Cove West. This is a full-time position responsible for analysing business and operational requirements, evaluating existing ICT systems and workflows, and assisting with the design, implementation and ongoing improvement of our business systems. The successful candidate will work closely with users, management and external system vendors to identify business requirements, recommend system improvements and coordinate ICT changes from analysis and design through testing, implementation and ongoing support.

Key responsibilities

• Gathering, analysing and documenting ICT and business system requirements in consultation with users and management.
• Analysing existing business processes, system workflows and procedures to identify issues, inefficiencies and opportunities for system improvement.
• Evaluating existing ICT systems and recommending modifications, additional functionality or system improvements to meet operational requirements.
• Planning and coordinating system changes from requirements analysis and functional design through testing, implementation and post-implementation support.
• Preparing system and functional specifications covering workflows, data requirements, user permissions, controls, business rules and reporting requirements.
• Developing and maintaining process diagrams, system documentation and documentation relating to data relationships and system functionality.
• Preparing test plans and test scenarios, undertaking system and functional testing, coordinating User Acceptance Testing (UAT), and documenting test and validation outcomes.
• Maintaining technical and user documentation and providing system guidance and training to users.
• Working with users, management and external software vendors to evaluate system options, resolve issues and coordinate system modifications and implementation.
• Analysing and supporting improvements to the organisation's ERP applications and website functionality.

About you

• A Bachelor's degree or higher qualification in Information Technology, Information Systems, Computer Science, Data Analytics or a closely related discipline.
• Relevant professional experience in systems analysis, business systems, ERP systems or a related ICT role.
• Demonstrated experience gathering and analysing user and business requirements and translating them into system solutions.
• Experience analysing business processes, workflows and existing ICT systems.
• Experience with ERP or enterprise business systems, including system configuration and process improvement.
• Experience preparing functional specifications, system documentation, process documentation and user documentation.
• Practical experience in system testing and User Acceptance Testing (UAT).
• Experience working with databases and SQL would be highly regarded.
• Strong analytical and problem-solving skills.
• Strong communication skills and the ability to work effectively with business users, management and external technology vendors.