Senior Customer Success Manager — AI-Driven Strategy & ROI

Salesforce Melbourne is seeking a Senior Customer Success Manager to drive strategic outcomes for the Financial Services segment. You will act as a primary partner, aligning customer goals with Salesforce solutions across multi-org environments to maximize adoption and ROI.

In-office three days per week, with flexible office arrangements. The role emphasizes executive stakeholder management, complex program delivery, and governance of AI-enabled workflows to ensure value delivery.

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