Bilingual Sales Support Associate

location_onSanta Ana, Costa Ricascheduleyesterday
trending_upExperience level:Junior
badgeEmployment:Full-time
historyMinimum experience:5+ years
schoolEducation:Bachelor’s degree
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Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Position Summary

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).

What you bring to the role:

Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures and policies to reach agreement wit others outside of the job area.

Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. May be informal team leader.

Two year college degree or equivalent experience and minimum 3 year experience in functional area. OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

Skills mentioned


AI, Cybersecurity, Data Analytics, Enterprise Software, IOT, IT Services, Wholesale
Santa Ana, Costa Rica

Ingram Micro is a global technology solutions provider that connects manufacturers, cloud providers, and B2B technology experts across nearly 90% of the world’s population. The company operates a comprehensive IT sales channel, delivering hardware, cloud subscriptions, and end‑to‑end supply‑chain services—including advanced logistics, fulfillment, and reverse logistics—to a diversified customer base. Its AI‑powered platform, Ingram Micro Xvantage, offers a B2C‑style experience with personalized recommendations, instant pricing, order tracking, and automated billing, setting a new standard for digital commerce in the industry. In addition to distribution, Ingram Micro provides financing, marketing, lifecycle management, and technical pre‑ and post‑sales support, reinforcing its position as a one‑stop partner for technology adoption and growth.

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