Senior IT Support Engineer

Salary: £40,000 - 40,000 per year

Requirements

• At least four years of experience in IT support
• At least one year of experience with Azure AD and one year of experience with Microsoft Intune
• Strong working knowledge of Microsoft technologies, SharePoint, and a broad range of IT platforms
• Experience with Azure cloud hosting is advantageous
• Knowledge of Cisco, Fortinet, VoIP telecommunications, virtual platforms, or other emerging technologies is beneficial
• A genuine passion for IT and a proactive interest in technological innovation
• A confident, analytical, and solutions-focused approach to complex issues
• Strong written and verbal communication skills, with the ability to build trust with clients and colleagues
• Ability to manage priorities, take ownership, and consistently deliver high service standards
• Collaborative outlook and willingness to support the development of the wider team
• Ideally, a degree at 2:1 or above; candidates with strong academic qualifications and demonstrably high IT capability are also welcome to apply
• Must have the right to work in the UK; sponsorship is not available
• Full UK driving licence required

Responsibilities

• Deliver responsive, professional second- and third-line support across a wide range of client environments
• Diagnose and resolve complex technical issues, communicating clearly with clients and colleagues throughout
• Contribute to the design, testing, and continual improvement of client and internal technology solutions
• Identify relevant emerging technologies and share practical recommendations with the wider team
• Support the successful implementation of new solutions that add value for clients
• Collaborate with colleagues across the business and contribute to a positive, knowledge-sharing culture

Technologies:

• Azure
• Cloud
• Cisco
• Support
• Microsoft Intune
• MS Teams
• SharePoint

More:

We are partnering exclusively with an established, growing IT consultancy and managed services business to recruit a Senior IT Support Engineer. Our team is around 30 people, providing IT support, consultancy, and professional services to a diverse client base across the UK. This role offers the opportunity to take ownership of complex technical work, influence technology adoption, and shape your development alongside IT support consultants, managers, and partners. The position is based in Motherwell, with client site visits across the central belt, Monday to Friday from 9:00 a.m. to 5:00 p.m. (35 hours per week). The salary is £40,000, with reviews that recognise contribution and progress. Benefits include an annual profit-related bonus scheme, company pension, cycle-to-work scheme, health and wellbeing app with access to a digital GP, 30 days annual leave with the option to purchase five additional days, and company events and social activities. The interview process comprises an initial online screening, a first-stage interview via MS Teams, and a final onsite interview.

last updated 41 week of 2026