Senior Security Analyst - CyberArk EPM
पद का विवरण
Role
Summary
The Senior Security Analyst should work as a technical SME for the CyberArk (EPM) solution, key delivery outcomes expected from this role are:• Onboarding and management of end point accounts and workstations into EPM for application controls (whitelist/blacklist), avoid stand in access, enable JIT elevated access, avoid credential theft and so on.• Analyze requirements related to MINOR enhancements, implement, test and deploy• CyberArk EPM patch updates, version upgrades. Validation and testing.• Analyze and resolve L3, L2 tickets.• Triage & resolve production incidents, restore the service availability within SLA targets• Identify manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.• Create/Update SOPs for L1 service desk team.• Mentor and guide the Security analysts and associates deployed for the PAM workstream• Flexible working in shifts as per roster rotation.• Cross-skilling, Up-skilling in other services under the scope of the IAM operations teamBeyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasksRequirements
EducationRequirements
Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.Years of Experience: 4-7 years4-5 years of relevant CyberArk EPM support experience.BasicQualifications
• 4-7 years of experience in implementation & operations support leveraging Privilege management solution (CyberArk EPM).o Minimum 4-5 years of experience in CyberArk EPMo 1-2 years of experience in CyberArk Core PAS solution• Working in shift model as per roster rotation strategy• Team collaboration, Effective communicationTechnicalSkills
• Hands-on operations support experience in CyberArk EPM. L2/L3 tickets. Accounts, Servers Onboarding.• Automation of accounts onboarding, offboarding.PreferredQualifications
• Scripting experience to develop custom scripts and plug-ins.• REST API experience to leverage APIs and automate the onboarding/offboarding lifecycle.उल्लिखित कौशल
Staples Inc. began its journey in 1986, founded by Leo Kahn and Thomas G. Stemberg, who recognized a niche in the office supply market during a time when businesses relied heavily on small, local stores for critical supplies. The very first store, opened in Brighton, Massachusetts, was an embodiment of their vision — a one-stop superstore dedicated to office supplies. Over the years, Staples effectively pioneered the highly competitive landscape of workspace products, offering everything from traditional office supplies to modern technology and furniture. With a mission to empower businesses and organizations, Staples now operates not just retail stores but also a robust eCommerce platform and a commercial business division, catering to the needs of a diverse clientele, including small businesses and major corporations. Staples has built a reputation for exceptional customer service and product variety, leading the industry with innovative solutions meant to enhance productivity, streamline operations, and create dynamic work environments. By emphasizing their expansive supply range and a commitment to sustainability, the company pledges to meet varying customer needs, even as they adapt to market trends. As of today, Staples continues to thrive with over 1,000 retail locations across the U.S., a significant presence in the eCommerce space, and a dedicated team of over 12,000 employees ready to help businesses work better, both in-office and remotely. Staples champions a culture of inclusion and is dedicated to giving back to the communities they serve, donating millions to support employees in need and encouraging workforce development and sustainability.
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