Administrative Assistant

New Sega Home Textiles (north - New York, NY

Job details Salary $50,000 - $55,000 a year Job Type Full-time Full Job Description

New Sega Home Textiles North America, Inc.

Administrative Assistant – Job Duties – Jan 24 2022

Administrative Assistant

The Administrative Assistant is responsible for maintaining accurate information in our Company systems and related administrative responsibilities.

Duties and Responsibilities:

  • Daily uploading of inventory and shipment data to our management system and to our customers
  • Track and review inventory levels, communicate updated inventory levels to retail partners
  • As a member of the Operations Team, ensure customer orders are processed, shipped, and billed on time, 100% correct
  • Provide back-up for our daily customer order processing system
  • Process orders from multiple customers and multiple ecommerce sites
  • Transmit orders to the Company’s warehouse
  • Follow-up and troubleshoot customer orders with our retail partners and the warehouse
  • After the orders ship, communicate status back to the retail partners and consumers and invoice the sale
  • Send summary of invoices to our Factor Vendor; track payments from the Factor
  • Create vendor purchase orders in our management system for international suppliers
  • Co-ordinate with Production and Logistics team to ensure timely receiving of products
  • Track production and product imports through our management system, and record receipts upon arrival at our warehouse. Check invoices from our Freight Forwarder Check invoices from our 3rd party warehouse
  • Maintain the accuracy of the information in our management system for products
  • Create new items in our management system
  • Create and assign UPC codes, product labels, and customer shipping labels
  • Organize and maintain our calendar of weekly business review meetings, including publishing notes from the meetings
  • Assist in handling Customer Service phone calls and emails
  • Assist in the Company order process automation project, including system conversion
  • Maintain the customer information in the Company’s system, ensuring data accuracy
  • Maintain the supplier information in the Company’s system, ensuring data accuracy
  • Track performance of the order process through invoicing system and recommend and implement improvements to our systems
  • Work closely with sales to identify aged inventory and recommend actions to minimize
  • Assist Sales in listing new items
  • Respond to customer and consumer feedback, including reviews
  • Update product attributes and images in Retail Link partner site
  • Maintain Walmart reports with outside analytics team, and publish documents to company team members
  • Ensure products are updated to reflect sale pricing or other changes throughout the product's lifespan
  • Assist in Marketing products, updating product images, and promotions
  • Assist in Merchandising of products and lifestyle images where applicable, to promote sales
  • Manage State and local Bedding Law Label requirements and renewals
  • Perform other tasks and projects as needed

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