Be a call center agent in your own home!

So Fresh and So Clean San Diego - Remote

Job details Salary $10 - $17 an hour Job Type Part-time Contract Number of hires for this role 1 Qualifications

    • High school or equivalent (Preferred)

Full Job Description

We are a US-based house cleaning company looking for a full-time, home-based customer support agent to work with our customer support & sales department.

Your daily responsibilities would include:
1. Send a daily report detailing completed and ongoing tasks.
2. Take inbound sales calls, customer requests and/or complaints, and make outbound calls.
3. Respond to customer questions via phone call, email, live chat, Facebook Messenger, or SMS.
4. Provide service quotes & make sure to do a follow-up with the leads.
5. Book new jobs, reschedule &/or update service jobs in our booking calendar system.
6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.

We are invested in our agent’s success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

This is a part-time position but could be full-time after 90 days. You need to have excellent English skills.

Work hours are Monday to Friday 8:00 am to 4:00 pm, Saturday 8:00 am to 2:00 pm Pacific Standard Time.

We provide performance bonuses every 3 months.

If accepted, you will be provided with training to help respond to customer queries via phone call, email, live chat, Facebook Messenger, & SMS.

Job Types: Part-time, Contract

Pay: $10.00 - $17.00 per hour


  • Flexible schedule


  • Day shift
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Application Question(s):

  • Have you ever had to make outbound calls to schedule an appointment?


  • High school or equivalent (Preferred)

Work Location: Remote

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]