-- Utilize the Customer Relationship Management (CRM) software to accurately collect necessary and relevant data.
-- Provide accurate information to callers regarding the various services, providers, and locations available
-- Triage caller's request by asking questions to determine the appropriate resources or actions to be taken.
-- Utilize a one-call resolution technique to meet the caller's needs. When necessary, follow up with the patient after performing additional research or contacting other areas within the health system.
-- Schedule new patient appointments for select primary care and specialty care services.
-- Provide information and education on the various marketing campaigns being offered by. Facilitate patient needs as necessary.
-- Monitor voicemail lines that support
-- Provide support for class/seminar registrations
Job Types: Full-time, Contract
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
