Entry Level Social Media Assistant

The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient in using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance.

Responsibilities:

• Create consistent, meaningful content on social media platforms for the respective markets.
• Responsible for producing high-quality content.
• Contribute to the Agency's paid social media objectives through strategy creation, implementation, and ongoing optimization.
• Continually improve paid media tactical planning and buying across all platforms.
• Apply expertise in the planning process, audience and creative strategy development, budget forecasting, and industry tracking; be a strategic thought partner in team meetings.
• Strategically manage the channel relationships and contribute to the development and refinement of our media channels buying core strategies.
• Manage paid social campaigns from setup, execution, optimization, and reporting to the clients' key performance indicators, which vary by campaign types and objectives.
• Manage paid social ad campaigns and leverage first- and third-party data to build audiences.
• Actively monitor and evaluate campaign performance in platforms, leveraging insights and trends, and provide data-backed recommendations to the integrated Media team.
• Work collaboratively with media planners, analysts, and Agency partners to meet and exceed stated objectives, and provide new solutions for clients.
• Create measurable paid social programs that are in line with strategy and budget.
• Be passionately in tune with the evolution of market trends, digital marketing innovation, and online behaviors.
• Develop insights and keep teams informed of new opportunities.
• Contribute to new business development when requested.

Requirements:

• A positive ‘can-do' attitude to the work and wider company responsibilities
• Determination to see all tasks through to the end
• An eye for detail and ability to stay calm under pressure
• Deliver and demand the highest standards in all aspects of your work
• Ability to multi-task and manage multiple projects and stakeholders to meet deadlines
• Good organizational mind, quick thinking, strong delegation skills
• Perseverance, a problem solver