Guest Service Representative

Allegro MedSpa/Plastic Surgery Associates - Santa Rosa, CA 95403
$20 - $22 an hour

The Front Desk/Guest Relations Manager position represents Allegro MedSpa and thebrand. This person is responsible for creating a positive first and last impression with patients. Responsibilities include running a smooth and efficient front office. Greeting of all patients with a smile and enthusiasm, answering phone calls timely with a keen understanding of aesthetic procedures to ensure you can handle all questions, objections and book the patient for a consultation. You will be responsible for scheduling, invoicing, upselling products or retail, confirming all appointments, checking patients in and out and pre-booking their next appointment. As the Guest Relations Manager you will also be responsible to educate clients about all ofour loyalty and referral programs, discuss in-office promotions and asking happy patients to write a Yelp or Google review. As part of our guest experience, guest relations manager is also responsible for the staging, cleanliness and optics of the facility.

Job Type: Full-time

Salary: $20.00 to $22.00 /hour

Experience:

  • Customer Service: 2 years (Preferred)

Education:

  • Bachelor's (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off

This Job Is Ideal for Someone Who Is:

  • People-oriented -- enjoys interacting with people and working on group projects

Schedule:

  • Weekends required
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