Heavy Equipment Rental Coordinator

HeavyRentalz is an online heavy equipment rental marketplace. Our 5,000+ rental supplier partners and 10,000+ partner locations represent the largest equipment rental network in the nation. We simplify the procurement and logistics challenges of renting construction equipments such as excavator rental, backhoe loader rental, skid steer rental...

As a Heavy Equipment Rental Coordinator, you will be responsible for providing excellent customer service when locating equipment in and out of network while building rapport with suppliers.

Essential Functions:

• Place outbound calls to HeavyRentalz.com suppliers to confirm pricing and availability of equipment
• Contacting customers if equipment is not available and offer alternatives
• Updating existing supplier accounts and pricing in internal systems
• Provide excellent customer service through all forms of communication with suppliers
• Attend continuing equipment education and training workshops
• Perform other duties as assigned

Qualifications:

• 1-3 years of customer service experience
• Bachelor’s Degree preferred
• Call Center experience preferred
• Strong self-starter who is self-motivated with the ability to take initiative
• Excellent written and verbal communication skills
• Ability to multitask between calls and emails
• Basic to intermediate knowledge of various cloud-based software and applications
• Passionate about providing a superior customer service experience

Job Types: Full-time, Temporary

Salary: $14.00 - $37.00 per hour

Company's website:

• https://www.heavyrentalz.com

Work Remotely:

• Temporarily due to COVID-19