Home & Auto Customer Service Representative

Keystone - Deibler Straub & Troutman Insurance - Elizabethville, PA 17023
$30,000 - $45,000 a year

We offer an array of employee benefits in addition to a competitive salary based on experience and qualifications. Our growth and expansion are prompting this need for a high quality driven person to join our team. We provide to our employees paid-for Capital Blue Cross group health insurance, vision, dental, short-term disability, long-term disability, group life insurance, 401K with company match, profit-sharing, a Sam's or Costco membership and insurance continuing education coursework.

We are looking for candidates who have prior insurance industry background but we will consider candidates with other exceptional qualities. Strong computer skills are required & a dedication to helping others is key.

The Home/Auto Customer Service Representative is responsible for managing and servicing an assigned book of customers. You will help them with billing questions, changes to their coverage, claims and managing their renewals. As an independent agent we work with 13 different insurance companies allowing us to offer tailored insurance solutions. You are responsible to build and sustain relationships with existing customers and to promote the agency. The primary line of business is Home & Auto - Property and Casualty.

  • Market, service and promote the Agency’s products and services and work to develop and retain customers plus generate referral opportunities for new business.
  • Educate customers on policy/product features, advantages and disadvantages. Remarket accounts as necessary.
  • Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives and underwriters.

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Elizabethville, PA 17023: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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