Mail Room Clerk



The Mail Room Clerk primarily sorts incoming mail for distribution and dispatches outgoing mail. This incumbent must maintain confidentiality as this position may have access to payments, Protected Health Information, or information of a sensitive nature.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Works on site with consistent attendance.
  • Collect, sort, and distribute mail according to destination, type, department etc., such as returned letters, adjustments, bills, claims, and payments.
  • Open envelopes by hand or machine.
  • Stamp date and time of receipt on incoming mail.
  • Readdress undeliverable mail bearing incomplete or incorrect address.
  • Examine outgoing mail for appearance and seal envelopes by hand or machine.
  • Fold letters or circulars and insert in envelopes.
  • Weigh mail to determine correct postage.
  • Stamp outgoing mail by hand or with postage meter.
  • Drop off and pick up mail at the postal office box, if necessary.
  • Deliver certified mail to the post office to get stamped for proof of mailing.
  • Keep record of registered mail.
  • Prepare packages for shipping and coordinates pick up and delivery with carriers.
  • Receive, stock, and distribute supply orders.
  • Complete projects given from all departments, including sorting and mailing packages and letters on a timely basis.
  • Make copies of billing statements, insert in envelopes, and mail to recipient.
  • Mail FSA and student verifications notices.
  • Sort and group incoming claims for distribution.
  • Handle all incoming checks, sort and deliver to the proper accounting personnel daily.
  • Sort check runs and EOB’s manually; insert in envelopes and mail on a timely basis (3 day turnaround).
  • Update check run and daily claims count logs.
  • Perform special projects and other duties as assigned.

Knowledge, Skills, & Abilities:

  • Ability to provide effective leadership in all aspects of position.
  • Ability to maintain confidentiality.
  • Excellent written and verbal communication skills.
  • Must be dependable and maintain excellent attendance and punctuality.
  • Strong analytical skills and problem solving skills.
  • Ability to grow with changing demands of the position and the company.

Supervisory Responsibilities :

This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; and/or equivalent combination of education and experience

Language Skills:

Ability to read, speak, and write effectively in English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations:

  • Valid, class C license in state working with no adverse driving record.
  • Maintain minimum legal auto insurance requirements.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]