Office Associate - Opt 2

State of Illinois - Madison County, IL
$3,213 - $4,388 a month
Description of Duties/Essential Functions

Under direction of the Health Information Administrator, provides complex and confidential clerical services for the professional and paraprofessional staff on the forensic living unit. Scans and names a wide variety of material that are stored to the public drive such as correspondence, reports, treatment plans, etc. requiring the use of medical, legal and psychological terminology. Keyboards Medical Petitions, confidential and complex reports, letters, treatment summaries. Establishes, updates, purges and maintains confidential files for each patient on a forensic living unit. Tracks infonnation on each patient such as timeliness and legalities of materials received, completed and distributed. Gathers and organizes information for report preparation.

Minimum Requirements

Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience preferably in a doctor's office, hospital or mental health setting. Requires extensive knowledgie of office methods, policies, practices, procedures and programs. Requires ability to operate commonly used manual and automated office equipment. Prefers extensive knowledge and understanding of medical and psychological terms. Requires ability to communicate effectively with a wide variety of people. Requires ability to retrieve files, update complex treatment plan files and to collate materials, staple and transport light/moderale loads up to 15 lbs. Requires ability to keyboard accurately at 45 wpm.

Work Hours & Location/Agency Contact

Work Location:
Alton Mental Health Center
4500 College Avenue
Alton, IL

8:00 am – 4:30 pm (M-F)

Anticipated Starting Salary Range – $3,213 to $4,388 per month or $38,556 to $52,656 per year

Current Bargaining Unit Employees – Collective Bargaining Agreement language applies
Where to Apply: [email protected]
Include posting ID # and bidders names in subject line when applying

If this position requires an automated/skills test, candidates must take this test by the close of the posting period in order to receive a grade. For more information, please click here.

Agency Contact:
Bureau of Employee Services
Andrew Surratt
100 South Grand Ave East, 3rd floor
Springfield, IL 62762

Bids/applications must be received at the [email protected] by the closing date of the posting, late applications will be considered ineligible.

  • PROMOTIONAL OPPORTUNITY (applying for a grade OR currently hold a grade): Effective November 1, 2019 CMS Examining will no longer accept CMS100B applications. Current employees interested in this position must submit a bid form and completed Promotional Application (CMS100B, Rev. 10/2020 or newer) to the [email protected]; this must be done within the bid/posting period and contain the posting ID number on the all forms.
  • ALL OTHER INTERESTED CANDIDATES (Voluntary Reduction, Job Assignments & Transfer): Applicants must submit a bid form, transfer request form (if applicable), and a completed employment application (CMS100, Rev. 10/2020 or newer) to the [email protected]; this must be done within the posting period and contain the bid/posting ID number on all forms.
  • NON-STATE APPLICANTS/GENERAL PUBLIC: For titles requiring an automated exam, submit your application to the contact listed on the posted vacancy. An assessment center staff member from CMS will contact you to schedule an exam when the posting you have applied to is selected for testing; this must be done within the posting period and contain the bid/posting ID number on all forms. Please visit to obtain a CMS100 application.
How to Apply

Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at [email protected] or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Office Associate:

Option 2 - Typing

Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]