Operations Coordinator

Disney Theatrical Group - New York, NY
Estimated $71.4K - $90.4K a year

It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, inclusion, collaboration and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse and enduring stories through movies, music or live theater, then we want to hear from you.

Disney Theatrical Group is seeking an interpersonal, Operations Coordinator to join their Times Square office. This person should have strong organizational, leadership skill as well as strong verbal and written communication skills. Willing to lift and move heavy items (70lbs). The right candidate will have the ability to work independently, manage projects, analyze situations and identify potential solutions with the willingness to assist in whatever is needed to complete the task.

  • Orchestrate all shipping and receiving needs in the Disney Theatrical Group including The New Amsterdam Theatre and DTG Touring Productions.
  • Move and deliver office packages, boxes and furniture as needed.
  • Assist Receptionist and provide phone coverage
  • Report to Operations Manager, assisting with department needs.
  • Ensure cleanliness and effectiveness of office Porter
  • Work with HR and our Security teams to create and deliver employee IDs and access points
  • Coordinate vendor access to building for deliveries & procurement
  • Monitor and order inventory of all day to day office supplies, including; DTG Stationary, copy paper, general office supplies, etc.
  • Provide weekly office task list for building Engineers.
  • Orchestrate services for special operational requirements. Arrange for Porters & Contractors as necessary.
  • Order repair for office equipment and maintenance, connecting with and escorting vendors.
  • Serve as an SAP Procure to Pay Super User. Assist all end users with SAP processes- train new assistants on supply ordering systems and participate in Super User trainings and conference calls.
  • Ensure all new hires have been trained in the operational aspects of the office, including: phone system, copiers, supply closet standards, conference room bookings, etc.
  • Serve as Site Coordinator for the Walt Disney Company Crisis Management Team in conjunction with the Fire Life Safety Director. Implement systems to ensure safety of DTG staff in an emergency situation.
  • Oversee and ensure general office upkeep. Work with each department to maintain tidiness of shared spaces.
  • Oversee operational requirements of each department. Such requirements include mass mailers, unusual shipments and deliveries, temporary storage space, use of general email accounts and ‘hotline’ phone numbers (needed for events).
  • Perform maintenance on equipment, and contacting vendors for supplies and services. Serve as a contact person and place service calls for office equipment in need of repair: copiers, coffee machines, dishwasher, etc.


  • Candidates should have 4+ years’ experience in office administration and partnership with suppliers, delivery personnel, outside contractors, etc.
  • Provide Guest support when needed. Must have strong communications skills.
  • Commitment to actively being part of and supporting a diverse and inclusive workplace.
  • Attends and participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops as required.
  • Models and supports the mission and values of The Walt Disney Company and Disney Theatrical Group by demonstrating inclusive behavior and maintaining a safe and professional working environment.

Preferred Qualifications:

  • Knowledgeable on SAP, Word & Excel
  • Ability to speak Spanish is a plus

Additional Information:

DTG is committed to providing the highest quality opportunities for the widest, most diverse group of talented professionals throughout their career trajectory. We encourage applications from individuals whose backgrounds are currently underrepresented in the field of theater, inclusive of race, ethnicity, class, gender identity or expression, disability status, and sexual orientation.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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