Receptionist/ Clerical

Whitaker Construction Company - Brigham City, UT 84302


Job Summary:

A Receptionist is responsible for promoting the professional image of Whitaker Construction Co. through a friendly, courteous manner and accurate information. The receptionist is the first image of the company most customers meet. Clerical work will be assigned as needed and expect a high level of accuracy in all work activities.

Whitaker Construction offers an exceptional benefit package including:
  • Employee Stock Ownership Plan (ESOP). Employees earn shares in the company – All employees have ownership in the company and its success
  • Competitive wages
  • Health, Dental, Vision, Life, Short Term Disability, Supplemental Insurance
  • 401K and Match
  • Vacation
  • Paid Holidays
  • Paid Personal Days
  • Quarterly Incentive Program (profit sharing)
  • Referral Bonuses
  • Employee Assistance Program (EAP)

Roles and Responsibilities:

Including but not limited to the list below.

  • Receives all incoming calls quickly, courteously, and directs callers to the correct individual or department
  • Familiarizes self with the WCC Companies activities and staff responsibilities so that calls are answered knowledgeably
  • Greets visitors and directs them to the proper person or department, and monitors visitors to the office
  • Keeps reception area neat and organized at all times; maintains all equipment in the reception area
  • Responsible for the proper care and usage of computer, fax, printer and photocopiers, and other office equipment
  • When necessary, takes messages for staff who are away from their desk/office
  • Maintains confidentiality of sensitive information.
  • Data Entry.
  • Voicemail/telephone administrator, including maintenance of system, ordering new lines or disconnects; time change requirements; office greeting message during holidays and other special events; trains new employees through voice mail box setup; switches telephone extensions when needed
  • Trains designated switchboard relief operators on all aspect of reception duties
  • Outgoing mail (sorts, postage, envelopes and labels)
  • Responsible for courier service including preparation of courier slips, tracking, maintains accurate log of prepaid courier usage and submits log to accounting on a monthly basis
  • Responsible for faxes, receipt and distribution of incoming faxes, sends outgoing faxes, and resends faxes not delivered
  • Provides clerical support as required, including data entry
  • Responsible for the security of the reception area, including opening and locking front entrance, lights etc.
  • When required, provides direct administrative support for supervisor and applicable office staff
  • Recommends changes to information systems and office practices to enhance the efficiency and effectiveness of job duties
  • Assist DOT Specialist with maintaining driver files
  • Other duties as assigned
Qualifications: Skills and Qualifications:
  • High school diploma/ GED
  • At least 6 months to 1 year of related work experience
  • Professional, Polished Telephone Etiquette
  • Ability to deal with the public and WCC employees in different situations in a pleasant, courteous, and helpful manner
  • Able to establish and maintain effective working relationships with others
  • Multi-task various assignments and meet deadlines under pressure
  • Organize and maintain accurate records
  • Working knowledge of the use of office equipment including telephone switchboard
  • Ability to work accurately and well under pressure
  • Excellent business English, grammar, spelling, and punctuation
  • Good mathematical skills
  • Effective and efficient with Microsoft Office Programs such as Outlook, Word, and Excel.
  • Willing to train and become knowledgeable with Whitaker Construction Co., Inc. membership software
  • Physical and emotional ability and dexterity to perform required work and move about as needed in a fast-paced, high-intensive work environment

Physical Requirements:
  • Able and willing to work long hours including day, night, weekend shifts as needed, and work outside of normal hours.
  • Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 50 pounds frequently.
  • Able to work in outside environments being subjected to weather changes, noise, vibrations, and job hazards.
  • Ability to do physical labor and other strenuous physical tasks.
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