Room Attendant

Hyatt - East Norriton, PA

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Friendliness and Cleanliness is our goal!

Hyatt House

Hyatt House Philadelphia/Plymouth Meeting

501 East Germantown Pikeundefined East Norriton PA 19401

Posted: Jan 20, 2020

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Summary

Job overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:
  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees
  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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