Safety & Security Coordinator

DocGo - Alabama
$15 - $16 an hourFull-time

Job Title: Coordinator, Safety & Security Pay Rate: $15 to $16 per hour
Employment Type: Full-Time
Schedule: 0700 to 1900
Benefits:

  • Medical, Dental, Vision Insurance packages (with company contribution)
  • Direct Deposit
  • Paid time off (PTO)
  • 401(k)


About DocGo:

DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We’re revolutionizing the delivery of healthcare and we need Safety & Security Coordinators to join us!

Responsibilities:

  • Operating and monitoring all surveillance security systems/cameras within the Control Center in an efficient manner and in compliance with the operating procedures, legislation and best practice.
  • Recording all reported events, incidents and actions taken in a clear, legible and accurate written format.
  • To maintain a secure system for providing data in accordance with the regulations and also to ensure the security of the control room and equipment is maintained at all times and to report equipment failure to the Director of Operations
  • Providing efficient and courteous radio and telephone answering service and efficiently handles all inquiries.
  • Liaising with the security agencies and members of staff to ensure the appropriate use of the CCTV system and to include all evidential records and witness statements to a standard acceptable to the rules of evidence.
  • Actively communicates and reports pertinent security services information and data in a comprehensive manner
  • Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines
  • Maintains confidentiality of sensitive information and informs management of pertinent issues
  • Generates and communicates new ideas and suggestions that improve quality or services within the department
  • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively assists one another to achieve optimal department results
  • Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction
  • Retrieves recorded video surveillance for management and proper authorities to review, as directed
  • Adheres to all safety rules and company policies while on duty
  • Perform other duties as assigned

Qualifications:
  • High School diploma or GED equivalent (Required)
  • Strong written and verbal communication skills.
  • Private / commercial security-related experience / background is an advantage.
  • Strong attention to detail and observational skills, ability to identify small, mostly unnoticeable details that most people would ordinarily overlook.
  • Familiarity working in environments which require confidentiality and compliance to be met (e.g. HIPAA, OSHA, etc.)
  • Vaccinated against COVID-19 (required)
  • Ability to work independently as well as multitask efficiently
  • Ability to communicate effectively in person, via phone and email
  • Strong customer service skills

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
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