Service Clerk

Hutson, Inc - Hopkinsville, KY 42240

Assist the service manager or Shop Foreman in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

  • Post Technician time to Work Orders.
  • Report Service Department time to Payroll.
  • This person is in charge of opening, reviewing, and closing all work orders.
  • Create quote from existing SPG/MST library.
  • Answer all Service Department directed calls.
  • Address/engage all Service Department customers.
  • Collection of payment upon completion on job(s).
  • Interaction with John Deere personnel.
  • Send internal quote for trade-in equipment.
  • Maintains Service Department filing and records.
  • Updates customer profiles using equipment, hours, or other information from the work order(s).
Experience, Education, and Skills:
  • 2-3 years of experience as a service/warranty clerk is preferred.
  • Administrative, data entry, or office setting experience would be beneficial.
  • High School Diploma or GED equivalent is required.
  • Basic knowledge of accounting practices.
  • Ability to use standard desktop load applications such as Microsoft Office and Internet functions.
  • Knowledge of office procedures.
  • General understanding of mechanical/technical terms is preferred.
  • Knowledge of equipment models or numbers.
  • Basic knowledge of how pieces of machinery function or what they are intended to do.

Essential Eligibility Requirements:
  • Valid Driver’s License
Essential Job Requirements:
1. General Physical Requirements:
  • Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.
2. Physical Activities:
  • Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.
3. Visual Acuity:
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
  • The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
4. Working Conditions:
  • None: The worker is not substantial exposed to adverse environmental conditions.

To apply, forward a resume to [email protected] or visit our website,

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]