Account Manager
Job description
Work Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Compensation
The base salary for this role ranges between $58,915 - $81,008, with eligibility for an incentive target of $27,000.00 which is contingent upon achieving both individual and company performance objectives.
The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.
This job posting is for an existing vacancy.
Position Summary
Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager.
Job Responsibilities (You Will):
- Understand customer goals and remain alert and responsive to changing customer needs
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
- Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
- Understand Grainger's Value Proposition by providing solutions to grow profitable sales
- Develop account penetration strategies to include regular business reviews for essential customers
Education/Experience (You Have):
- 2+ years of direct outside sales experience (or equivalent inside sales or marketing experience)
- Sales forecasting opportunity management and customer planning
- Travel required to each customer within aligned market at least once per month, or more frequently where needed
- Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
- Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
- High School diploma or GED (Post Secondary education preferred)
This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.
Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.
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Rewards andBenefits
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more!
DEI Statement:
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Skills mentioned

What started as a humble operation in 1927 by William W. Grainger aimed at supplying motors has since transformed into a robust global leader in the industrial supply sector. Headquartered in Lake Forest, Illinois, W.W. Grainger, Inc. has become synonymous with reliability in maintenance, repair, and operations (MRO) supplies. Over the decades, the company has steadily expanded its product range to include over one million items that serve a diverse clientele of more than 4.5 million customers worldwide. By providing everything from safety equipment and tools to lighting and material handling solutions, Grainger ensures that businesses of all sizes have the support they need to keep operations running smoothly. The company has developed an extensive distribution network comprising around 331 branches and numerous distribution facilities across North America, Japan, and the United Kingdom. This infrastructure supports an impressive logistics operation that guarantees timely deliveries and inventory management services tailored to meet the specific needs of its customers. Known for its commitment to innovation, Grainger launched its digital platform in 1995, revolutionizing how customers interact with suppliers for their industrial needs. The modern Grainger integrates digital sales channels with personal support to provide a seamless shopping experience for its clients, positioning itself at the forefront of the eCommerce landscape within the industrial supply sector. Today, Grainger continues to thrive by adapting to changing market demands and reinforcing its dedication to customer service, proving that it truly is For The Ones Who Get It Done.
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